Paper ID: 2211.00910

PLATO-K: Internal and External Knowledge Enhanced Dialogue Generation

Siqi Bao, Huang He, Jun Xu, Hua Lu, Fan Wang, Hua Wu, Han Zhou, Wenquan Wu, Zheng-Yu Niu, Haifeng Wang

Recently, the practical deployment of open-domain dialogue systems has been plagued by the knowledge issue of information deficiency and factual inaccuracy. To this end, we introduce PLATO-K based on two-stage dialogic learning to strengthen internal knowledge memorization and external knowledge exploitation. In the first stage, PLATO-K learns through massive dialogue corpora and memorizes essential knowledge into model parameters. In the second stage, PLATO-K mimics human beings to search for external information and to leverage the knowledge in response generation. Extensive experiments reveal that the knowledge issue is alleviated significantly in PLATO-K with such comprehensive internal and external knowledge enhancement. Compared to the existing state-of-the-art Chinese dialogue model, the overall engagingness of PLATO-K is improved remarkably by 36.2% and 49.2% on chit-chat and knowledge-intensive conversations.

Submitted: Nov 2, 2022