Paper ID: 2306.02549

Evaluation of AI Chatbots for Patient-Specific EHR Questions

Alaleh Hamidi, Kirk Roberts

This paper investigates the use of artificial intelligence chatbots for patient-specific question answering (QA) from clinical notes using several large language model (LLM) based systems: ChatGPT (versions 3.5 and 4), Google Bard, and Claude. We evaluate the accuracy, relevance, comprehensiveness, and coherence of the answers generated by each model using a 5-point Likert scale on a set of patient-specific questions.

Submitted: Jun 5, 2023