Paper ID: 2306.05827

Towards the Exploitation of LLM-based Chatbot for Providing Legal Support to Palestinian Cooperatives

Rabee Qasem, Banan Tantour, Mohammed Maree

With the ever-increasing utilization of natural language processing (NLP), we started to witness over the past few years a significant transformation in our interaction with legal texts. This technology has advanced the analysis and enhanced the understanding of complex legal terminology and contexts. The development of recent large language models (LLMs), particularly ChatGPT, has also introduced a revolutionary contribution to the way that legal texts can be processed and comprehended. In this paper, we present our work on a cooperative-legal question-answering LLM-based chatbot, where we developed a set of legal questions about Palestinian cooperatives, associated with their regulations and compared the auto-generated answers by the chatbot to their correspondences that are designed by a legal expert. To evaluate the proposed chatbot, we have used 50 queries generated by the legal expert and compared the answers produced by the chart to their relevance judgments. Finding demonstrated that an overall accuracy rate of 82% has been achieved when answering the queries, while exhibiting an F1 score equivalent to 79%.

Submitted: Jun 9, 2023