Paper ID: 2401.01780

Navigating Uncertainty: Optimizing API Dependency for Hallucination Reduction in Closed-Book Question Answering

Pierre Erbacher, Louis Falissar, Vincent Guigue, Laure Soulier

While Large Language Models (LLM) are able to accumulate and restore knowledge, they are still prone to hallucination. Especially when faced with factual questions, LLM cannot only rely on knowledge stored in parameters to guarantee truthful and correct answers. Augmenting these models with the ability to search on external information sources, such as the web, is a promising approach to ground knowledge to retrieve information. However, searching in a large collection of documents introduces additional computational/time costs. An optimal behavior would be to query external resources only when the LLM is not confident about answers. In this paper, we propose a new LLM able to self-estimate if it is able to answer directly or needs to request an external tool. We investigate a supervised approach by introducing a hallucination masking mechanism in which labels are generated using a close book question-answering task. In addition, we propose to leverage parameter-efficient fine-tuning techniques to train our model on a small amount of data. Our model directly provides answers for $78.2\%$ of the known queries and opts to search for $77.2\%$ of the unknown ones. This results in the API being utilized only $62\%$ of the time.

Submitted: Jan 3, 2024