Paper ID: 2408.01262

RAGEval: Scenario Specific RAG Evaluation Dataset Generation Framework

Kunlun Zhu, Yifan Luo, Dingling Xu, Ruobing Wang, Shi Yu, Shuo Wang, Yukun Yan, Zhenghao Liu, Xu Han, Zhiyuan Liu, Maosong Sun

Retrieval-Augmented Generation (RAG) is a powerful approach that enables large language models (LLMs) to incorporate external knowledge. However, evaluating the effectiveness of RAG systems in specialized scenarios remains challenging due to the high costs of data construction and the lack of suitable evaluation metrics. This paper introduces RAGEval, a framework designed to assess RAG systems across diverse scenarios by generating high-quality documents, questions, answers, and references through a schema-based pipeline. With a focus on factual accuracy, we propose three novel metrics Completeness, Hallucination, and Irrelevance to rigorously evaluate LLM-generated responses. Experimental results show that RAGEval outperforms zero-shot and one-shot methods in terms of clarity, safety, conformity, and richness of generated samples. Furthermore, the use of LLMs for scoring the proposed metrics demonstrates a high level of consistency with human evaluations. RAGEval establishes a new paradigm for evaluating RAG systems in real-world applications.

Submitted: Aug 2, 2024