Paper ID: 2409.07145

The Critical Role of Effective Communication in Human-Robot Collaborative Assembly

Davide Ferrari, Cristian Secchi

In the rapidly evolving landscape of Human-Robot Collaboration (HRC), effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency. This study emphasizes the importance of adopting human-like communication interactions to enable fluent vocal communication between human operators and robots simulating a collaborative human-robot industrial assembly. We propose a novel approach that employs human-like interactions through natural dialogue, enabling human operators to engage in vocal conversations with robots. Through a comparative experiment, we demonstrate the efficacy of our approach in enhancing task performance and collaboration efficiency. The robot's ability to engage in meaningful vocal conversations enables it to seek clarification, provide status updates, and ask for assistance when required, leading to improved coordination and a smoother workflow. The results indicate that the adoption of human-like conversational interactions positively influences the human-robot collaborative dynamic. Human operators find it easier to convey complex instructions and preferences, resulting in a more productive and satisfying collaboration experience.

Submitted: Sep 11, 2024