Paper ID: 2412.13578
Socio-Culturally Aware Evaluation Framework for LLM-Based Content Moderation
Shanu Kumar, Gauri Kholkar, Saish Mendke, Anubhav Sadana, Parag Agrawal, Sandipan Dandapat
With the growth of social media and large language models, content moderation has become crucial. Many existing datasets lack adequate representation of different groups, resulting in unreliable assessments. To tackle this, we propose a socio-culturally aware evaluation framework for LLM-driven content moderation and introduce a scalable method for creating diverse datasets using persona-based generation. Our analysis reveals that these datasets provide broader perspectives and pose greater challenges for LLMs than diversity-focused generation methods without personas. This challenge is especially pronounced in smaller LLMs, emphasizing the difficulties they encounter in moderating such diverse content.
Submitted: Dec 18, 2024