Business Process Management

Business Process Management (BPM) aims to optimize organizational workflows by analyzing, modeling, and automating processes. Current research emphasizes leveraging machine learning, particularly large language models (LLMs) and multimodal foundation models, to improve tasks such as process documentation, prediction, and automation, as well as enhancing explainability and addressing the cognitive needs of the workforce. These advancements promise increased efficiency, improved decision-making, and more inclusive workplaces, driving significant impact across both research and practical applications in diverse industries.