Chatbot Solution

Chatbot research centers on developing conversational AI agents capable of engaging in natural and helpful interactions. Current efforts focus on improving evaluation methods for open-domain dialogue, addressing biases in training data and model outputs, and leveraging large language models (LLMs) like GPT-4 for both chatbot development and automated evaluation. This work is significant for advancing natural language processing and holds considerable practical value, impacting fields such as education, customer service, and software incident management through improved efficiency and user experience.