Dialog Level Emotion

Dialog-level emotion analysis focuses on understanding the overall emotional trajectory of a conversation, moving beyond analyzing individual utterances. Current research emphasizes developing models that incorporate both utterance-level and dialog-level information, often employing hierarchical attention mechanisms or capsule networks to capture the complex interplay of emotions across a conversation. This research is significant for improving human-computer interaction, particularly in applications like customer service and mental health support, where understanding the overall emotional context of a dialogue is crucial for effective response and intervention.