Public Sector

Research on the public sector is increasingly focused on leveraging artificial intelligence (AI) to improve efficiency and service delivery, particularly in automating bureaucratic tasks and analyzing complex policy documents. Current efforts utilize various AI techniques, including large language models (LLMs) for text analysis and logic-based expert systems for grant recommendation, alongside investigations into ethical considerations and stakeholder engagement in AI development and deployment. This research is significant for its potential to optimize public services, enhance transparency and accountability, and address challenges related to fairness and bias in algorithmic decision-making.