Task Oriented Dialog System

Task-oriented dialog systems (TODS) aim to build conversational agents that efficiently complete user-specified tasks through natural language interaction. Current research emphasizes improving TODS robustness and efficiency by addressing data scarcity through techniques like data augmentation and semi-supervised learning, exploring novel model architectures such as retrieval-augmented generation and transformer-based models with adapters, and developing more effective user simulators. These advancements are crucial for creating more accurate, adaptable, and scalable TODS with broad applications in customer service, information retrieval, and other domains.

Papers