Virtual Agent

Virtual agents are computer-generated characters designed to interact with humans, aiming to provide assistance, companionship, or training across diverse applications. Current research emphasizes enhancing their realism through improved natural language processing, lifelike nonverbal cues (like facial expressions), and the integration of machine learning algorithms such as contextual bandits and reinforcement learning for adaptive behavior. This field is significant for its potential to revolutionize customer service, education, healthcare, and entertainment by offering personalized, scalable, and cost-effective solutions.

Papers