Paper ID: 2403.10707

Uncovering Latent Themes of Messaging on Social Media by Integrating LLMs: A Case Study on Climate Campaigns

Tunazzina Islam, Dan Goldwasser

This paper introduces a novel approach to uncovering and analyzing themes in social media messaging. Recognizing the limitations of traditional topic-level analysis, which tends to capture only the overarching patterns, this study emphasizes the need for a finer-grained, theme-focused exploration. Conventional methods of theme discovery, involving manual processes and a human-in-the-loop approach, are valuable but face challenges in scalability, consistency, and resource intensity in terms of time and cost. To address these challenges, we propose a machine-in-the-loop approach that leverages the advanced capabilities of Large Language Models (LLMs). This approach allows for a deeper investigation into the thematic aspects of social media discourse, enabling us to uncover a diverse array of themes, each with unique characteristics and relevance, thereby offering a comprehensive understanding of the nuances present within broader topics. Furthermore, this method efficiently maps the text and the newly discovered themes, enhancing our understanding of the thematic nuances in social media messaging. We employ climate campaigns as a case study and demonstrate that our methodology yields more accurate and interpretable results compared to traditional topic models. Our results not only demonstrate the effectiveness of our approach in uncovering latent themes but also illuminate how these themes are tailored for demographic targeting in social media contexts. Additionally, our work sheds light on the dynamic nature of social media, revealing the shifts in the thematic focus of messaging in response to real-world events.

Submitted: Mar 15, 2024