Paper ID: 2409.14050

The use of GPT-4o and Other Large Language Models for the Improvement and Design of Self-Assessment Scales for Measurement of Interpersonal Communication Skills

Goran Bubaš

OpenAI's ChatGPT (GPT-4 and GPT-4o) and other Large Language Models (LLMs) like Microsoft's Copilot, Google's Gemini 1.5 Pro, and Antrophic's Claude 3.5 Sonnet can be effectively used in various phases of scientific research. Their performance in diverse verbal tasks and reasoning is close to or above the average human level and rapidly increasing, providing those models with a capacity that resembles a relatively high level of theory of mind. The current ability of LLMs to process information about human psychology and communication creates an opportunity for their scientific use in the fields of personality psychology and interpersonal communication skills. This article illustrates the possible uses of GPT-4o and other advanced LLMs for typical tasks in designing self-assessment scales for interpersonal communication skills measurement like the selection and improvement of scale items and evaluation of content validity of scales. The potential for automated item generation and application is illustrated as well. The case study examples are accompanied by prompts for LLMs that can be useful for these purposes. Finally, a summary is provided of the potential benefits of using LLMs in the process of evaluation, design, and improvement of interpersonal communication skills self-assessment scales.

Submitted: Sep 21, 2024