Motivated by the problem of assigning mediators to cases in the Kenyan judicial system, we study an online resource allocation problem where incoming tasks (cases) must be immediately assigned to available, capacity-constrained resources (mediators). The resources differ in their quality, which may need to be learned. In addition, resources can only be assigned to a subset of tasks that overlaps to varying degrees with the subset of tasks other resources can be assigned to. The objective is to maximize task completion while satisfying soft capacity constraints across all the resources. The scale of the real-world problem poses substantial challenges, since there are over 2000 mediators, and a multitude of combinations of geographic locations (87) and case types (12) that each mediator is qualified to work on. Together, these features-unknown quality of new resources (newly onboarded mediators), soft capacity constraints (due to the mandate to assign cases without delay), and high-dimensional state space-make existing scheduling and resource allocation algorithms either inapplicable or inefficient. We formalize the problem in a tractable manner, using a quadratic program formulation for assignment and a multi-agent bandit style framework for learning. We demonstrate the key properties and advantages of our new algorithm, SMaRT (Selecting Mediators that are Right for the Task), compared with baselines on some stylized instances of the mediator allocation problem. We then turn to considering its application to real-world data on cases and mediators from the Kenyan Judiciary. SMaRT outperforms baselines and allows for controlling the tradeoff between the strictness of the capacity constraints and overall case resolution rates, both in situations where mediator quality is known beforehand and when the problem is bandit-like in that learning is part of the problem definition.
We study the problem of fair online resource allocation, motivated by applications such as refugee resettlement and airline scheduling, where agents arrive sequentially and must be assigned to facilities with limited capacities. We introduce a model that maximizes the overall welfare subject to resource constraints and a Lipschitz fairness requirement, which ensures that similar agents arriving in the same batch receive similar expected outcomes. We first analyze the offline problem, proving that the value of the optimal fair allocation is at least an Ω(1/γ) fraction of the optimal unfair allocation, where γ is the fairness coefficient, thereby bounding the price of fairness. For the online setting, we propose an algorithm based on dual mirror descent that enforces fairness constraints within batches while estimating optimal dual variables. We prove that this algorithm achieves sublinear regret relative to the optimal offline fluid benchmark. Finally, we validate our theoretical results using real-world data from the Refugee Economies Programme, demonstrating the algorithm's performance and examining the trade-offs between welfare maximization and fairness enforcement.
We study an online variant of discrete fair division under generalized assignment budget constraints. Goods arrive one at a time and must be assigned irrevocably to a feasible agent or to charity, which holds all unallocated goods, while fairness is evaluated only against budget-feasible subsets of every recipient's bundle. We first show that, without additional structure, no deterministic online algorithm can guarantee any fixed approximation to feasible envy-freeness, even in highly symmetric instances. We then identify bounded density spread as a structural condition that restores meaningful guarantees, obtaining approximation algorithms for arbitrary item sizes and showing that, under common valuations and sufficiently small goods, these guarantees can be strengthened to an optimal deterministic frontier. We further study resource augmentation, where the online algorithm is allowed slightly larger budgets than the fairness benchmark, and characterize the resulting improvement in the achievable guarantees. Finally, we develop a learning-augmented framework based on predicting joint value-size types, proving consistency under perfect predictions, robustness to prediction error, and showing that separate predictions of value and size marginals are insufficient to recover strong fairness guarantees.
Many real-world resource allocation systems, such as humanitarian logistics and vaccine distribution, must preposition limited supply across multiple locations before demand is realized while stockouts incur irreversible service losses. To study this, we introduce the Online Shared Supply Allocation (OSSA) problem, a stateful online model in which a central hub allocates a finite, unknown supply to multiple sites facing sequential demand under fixed-charge transportation costs and lost-sales penalties. Unlike classical make-to-stock or make-to-order inventory models, OSSA precludes backlogging and replenishment only hedges against future demand. To tackle OSSA, we propose a deterministic threshold-proportional policy GPA and prove that it achieves a 4/3-approximation to the offline optimum up to an additive term independent of the total supply. We complement this with matching lower bounds showing that the 4/3 ratio is tight and that the additive-error dependence is unavoidable, even for randomized algorithms that know the total supply upfront. Finally, we develop a learning-augmented extension to GPA that principally incorporates imperfect forecasts (e.g., from human experts or ML models) commonly available in practice, enabling us to exploit high-quality advice while being robust against arbitrary bad ones. Synthetic and real-world experiments show that GPA outperforms natural baselines with global supply is scarce.