cs.CLApr 3, 2026

BAS: A Decision-Theoretic Approach to Evaluating Large Language Model Confidence

Authors: Sean Wu, Fredrik K. Gustafsson, Edward Phillips, Boyan Gao, Anshul Thakur, David A. Clifton

Organizations: Department of Engineering Science, University of Oxford · Oxford Suzhou Centre for Advanced Research

Abstract

Large language models (LLMs) often produce confident but incorrect answers in settings where abstention would be safer. Standard evaluation protocols, however, require a response and do not account for how confidence should guide decisions under different risk preferences. To address this gap, we introduce the Behavioral Alignment Score (BAS), a decision-theoretic metric for evaluating how well LLM confidence supports abstention-aware decision making. BAS is derived from an explicit answer-or-abstain utility model and aggregates realized utility across a continuum of risk thresholds, yielding a measure of decision-level reliability that depends on both the magnitude and ordering of confidence. We show theoretically that truthful confidence estimates uniquely maximize expected BAS utility, linking calibration to decision-optimal behavior. BAS is related to proper scoring rules such as log loss, but differs structurally: log loss penalizes underconfidence and overconfidence symmetrically, whereas BAS imposes an asymmetric penalty that strongly prioritizes avoiding overconfident errors. Using BAS alongside widely used metrics such as ECE and AURC, we then construct a benchmark of self-reported confidence reliability across multiple LLMs and tasks. Our results reveal substantial variation in decision-useful confidence, and while larger and more accurate models tend to achieve higher BAS, even frontier models remain prone to severe overconfidence. Importantly, models with similar ECE or AURC can exhibit very different BAS due to highly overconfident errors, highlighting limitations of standard metrics. We further show that simple interventions, such as top-kk confidence elicitation and post-hoc calibration, can meaningfully improve confidence reliability. Overall, our work provides both a principled metric and a comprehensive benchmark for evaluating LLM confidence reliability.

Figures & tables

Appendix figures & tables7 assets

Supplementary material from the paper’s appendix.

Appendix

Explore similar work

Feb 18, 2026

Know When You're Wrong: Aligning Confidence with Correctness for LLM Error Detection

As large language models (LLMs) are increasingly deployed in critical decision-making systems, the lack of reliable methods to measure their uncertainty presents a fundamental trustworthiness risk. We introduce a normalized confidence score based on output anchor token probabilities: classification labels for structured tasks and self-evaluation responses (Yes/No) for open-ended generation. This enables direct detection of errors and hallucinations with minimal overhead and without external validation. We make three key contributions. First, we propose a normalized confidence score and self-evaluation framework that exposes reliable confidence estimates for error detection across seven diverse benchmark tasks and five LLMs of varying architectures and sizes. Second, our theoretical analysis reveals that supervised fine-tuning (SFT) yields well-calibrated confidence through maximum-likelihood estimation, whereas reinforcement learning methods (PPO, GRPO) and DPO induce overconfidence via reward exploitation. Third, we propose post-RL SFT with self-distillation to restore confidence reliability in RL-trained models. Empirical results demonstrated that SFT improved average confidence-correctness AUROC from 0.806 to 0.879 and reduced calibration error from 0.163 to 0.034 on Qwen3-4B, while GRPO and DPO degraded confidence reliability. We demonstrated practical value through adaptive retrieval-augmented generation (RAG) that selectively retrieves context when the model lacks confidence, using only 58% of retrieval operations to recover 95% of the maximum achievable accuracy gain on TriviaQA
Aug 28, 2026

When Linguistic and Internal Confidence Diverge in Large Language Models

Users often ask large language models (LLMs) to report how confident they are, but it is unclear whether such linguistic confidence tracks the model's internal confidence. We study this question across 8 classification tasks, 2 generation tasks and 30 models from three families. For classification, we compare linguistic confidence with logits-based confidence along three axes: association, magnitude agreement and calibration. For generation, we test whether linguistic confidence tracks semantic-entropy-based uncertainty. The axes frequently diverge. Instance-level association is weak on average, although it improves on easier items and for stronger base models. Instruction-tuned models often report higher confidence and sometimes show higher association, but they also have larger confidence gaps and worse calibration. Prompt design mostly changes the distribution of reported confidence. Attitude cues inflate confidence without improving alignment, while score exemplars can preserve rank-order signal when they avoid collapsed confidence values. Regression analyses show that distributional properties of confidence scores explain much of the observed alignment pattern, with model metadata playing a smaller role after controls. These results support a lossy-channel view of linguistic confidence. A more dispersed verbal confidence distribution can carry useful rank information, but it does not make the scores calibrated. Linguistic confidence should therefore be evaluated with multi-axis diagnostics before being used in downstream reliability pipelines.
Sep 22, 2026

Calibration as a First-Class Criterion in LLM Evaluation

Calibration of language models -- the alignment between expressed or implicit confidence and empirical correctness -- is a well-studied subfield within NLP. Methods to measure it already exist. The problem is adoption: outside this subfield, NLP research regularly introduces new models, datasets, and benchmarks without checking whether the model's confidence scores are meaningful. We argue that this adoption gap is a major obstacle to trustworthy LLM evaluation. Miscalibration causes problems in two distinct areas: at deployment, where overconfident mistakes cause real harm, and inside the research pipeline, where methods like LLM-as-a-judge, synthetic data generation, and active learning rely on calibrated confidence without verifying it. Standard calibration metrics only require two inputs per example: a confidence score and a correctness judgment. Most benchmarks in use today already provide both, meaning calibration can be reported immediately. For open-ended generation, however, defining these two inputs is still an open challenge. We argue that each NLP subfield should pair its main performance metric with a calibration score and call for treating calibration as an essential property of every model rather than a niche topic.