Personalized RewardBench: Evaluating Reward Models with Human Aligned Personalization

Personalized alignment from preference data has focused primarily on improving personal reward model (RM) accuracy, with the implicit assumption that better preference ranking translates to better personalized behavior. However, in deployment, computational constraints necessitate inference-time adaptation such as reward-guided decoding (RGD) rather than per-user policy fine-tuning. This creates a critical but overlooked requirement: reward models must not only rank preferences accurately but also effectively guide generation. We demonstrate that standard RM accuracy fails catastrophically as a selection criterion for deployment-ready personalized rewards. We introduce policy accuracy; a metric quantifying whether RGD-adapted LLMs correctly discriminate between preferred and dispreferred responses and show that upstream RM accuracy correlates only weakly with downstream policy accuracy (Kendall's tau = 0.08--0.31). More critically, we introduce Pref-LaMP the first personalized alignment benchmark with ground-truth user completions, enabling direct behavioural evaluation. On Pref-LaMP, we expose a complete decoupling between discriminative ranking and generation metrics: methods with 20-point RM accuracy differences produce almost identical output quality, and methods with high ranking accuracy can fail to generate behaviorally aligned responses. These findings reveal that the field has been optimizing for proxy metrics that do not predict deployment performance, and that current personalized alignment methods fail to operationalize preferences into behavioral adaptation under realistic deployment constraints. In contrast, we find simple in-context learning (ICL) to be highly effective - dominating all reward-guided methods for models $\geq$3B parameters, achieving $\sim$3 point ROUGE-1 gains over the best reward method at 7B scale.

Reinforcement Learning from Human Feedback has become the standard paradigm for language model alignment, where reward models directly determine alignment effectiveness. In this work, we focus on how to evaluate the generalizability of reward models. By "generalizability", we mean the ability of RMs to correctly rank responses to align with diverse user preferences. However, existing reward model benchmarks are typically designed around a universal preference, failing to assess this generalization. To address this critical gap, we introduce RMGAP, a benchmark comprising 1,097 instances across Chat, Writing, Reasoning, and Safety domains. Since different users exhibit diverse preferences for the same task, we first generate four distinct responses with different linguistic profiles for each collected prompt. However, the original prompt set lacks the specificity to convey different preferences. We therefore construct tailored prompts by contrasting these candidates and designing scenarios in which one response becomes the uniquely appropriate choice. Moreover, we observe that users often express the same preference using different phrasings, and thus extend each prompt with two paraphrased variants. Our evaluation of 24 state-of-the-art RMs reveals their substantial limitations: even the best RM achieves only 49.27% Best-of-N accuracy, highlighting considerable room for improvement in reward model generalization. Related data and code are available at https://github.com/nanzhi84/RMGAP.

As Large Language Models (LLMs) evolve from general-purpose assistants to user-centric agents, personalization has become central to aligning model behavior with individual preferences, making the evaluation of personalized alignment a critical bottleneck. Existing evaluation methods-ranging from automatic metrics to LLM-as-a-judge approaches-fail to capture subjective, user-specific preferences embedded in long-term interaction histories. We identify three essential principles for reliable and effective personalized evaluation: Representativeness, User-Consistency, and Discriminativeness. To address these principles, we introduce Personalized Evaluation as Learning, a paradigm that formulates personalized evaluation as a learning problem rather than a static judgment. Under this paradigm, we propose PARL (Preference-Aware Rubric Learning for Personalized Evaluation), a framework that learns to induce preference-aware evaluation rubrics directly from raw user histories and performs a self-validation mechanism to ensure consistency with the user's preferences. PARL integrates rubric induction with a discriminative reinforcement learning objective that contrasts user-authored responses against competitive personalized model outputs, enabling the learned rubrics to capture precise, user-specific decision boundaries. Experiments on real-world personalized text generation tasks show that PARL consistently induces high-fidelity rubrics that reliably identify user-aligned responses and generalize across users and tasks, while capturing stable stylistic preferences and fine-grained evaluative patterns. To ensure reproducibility, our code is available at https://github.com/SnowCharmQ/PARL.