HalluClear: Diagnosing, Evaluating and Mitigating Hallucinations in GUI Agents
Authors: Chao Jin, Wenkui Yang, Hao Sun, Yuqi Liao, Qianyi Jiang, Kai Zhou, Jie Cao, Ran He, +1 more
Abstract
While progress in GUI agents has been largely driven by industrial-scale training, ungrounded hallucinations often trigger cascading failures in real-world deployments.Unlike general VLM domains, the GUI agent field lacks a hallucination-focused suite for fine-grained diagnosis, reliable evaluation, and targeted mitigation.To bridge this gap, we introduce HalluClear, a comprehensive suite for hallucination mitigation in GUI agents as a complement to computation-intensive scaling. HalluClear comprises: (1) a GUI-specific hallucination taxonomy derived from empirical failure analysis; (2) a calibrated three-stage evaluation workflow which enhances VLM-as-a-judge reliability via expert-annotated benchmarking and ensemble credibility estimation; and (3) a mitigation scheme based on closed-loop structured reasoning, enabling lightweight continual post-training with cold-start initialization for both generalist and GUI-specialist agents. Experiments across representative agents and public benchmarks demonstrate that post-training on only 9K samples within our suite can significantly reduce hallucinations, thereby improving grounding and action fidelity, offering a compute-efficient pathway to robust GUI automation.
Autonomous GUI agents face two fundamental challenges: early stopping, where agents prematurely declare success without verifiable evidence, and repetitive loops, where agents cycle through the same failing actions without recovery. We present VLAA-GUI, a modular GUI agentic framework built around three integrated components that guide the system on when to Stop, Recover, and Search. First, a mandatory Completeness Verifier enforces UI-observable success criteria and verification at every finish step -- with an agent-level verifier that cross-examines completion claims with decision rules, rejecting those lacking direct visual evidence. Second, a mandatory Loop Breaker provides multi-tier filtering: switching interaction mode after repeated failures, forcing strategy changes after persistent screen-state recurrence, and binding reflection signals to strategy shifts. Third, an on-demand Search Agent searches online for unfamiliar workflows by directly querying a capable LLM with search ability, returning results as plain text. We additionally integrate a Coding Agent for code-intensive actions and a Grounding Agent for precise action grounding, both invoked on demand when required. We evaluate VLAA-GUI across five top-tier backbones, including Opus 4.5, 4.6 and Gemini 3.1 Pro, on two benchmarks with Linux and Windows tasks, achieving top performance on both (77.5% on OSWorld and 61.0% on WindowsAgentArena). Notably, three of the five backbones surpass human performance (72.4%) on OSWorld in a single pass. Ablation studies show that all three proposed components consistently improve a strong backbone, while a weaker backbone benefits more from these tools when the step budget is sufficient. Further analysis also shows that the Loop Breaker nearly halves wasted steps for loop-prone models.
Empowered by large language models (LLMs), intelligent agents have become a popular paradigm for interacting with open environments to facilitate AI deployment. However, hallucinations generated by LLMs-where outputs are inconsistent with facts-pose a significant challenge, undermining the credibility of intelligent agents. Only if hallucinations can be mitigated, the intelligent agents can be used in real-world without any catastrophic risk. Therefore, effective detection and mitigation of hallucinations are crucial to ensure the dependability of agents. Unfortunately, the related approaches either depend on white-box access to LLMs or fail to accurately identify hallucinations. To address the challenge posed by hallucinations of intelligent agents, we present HalMit, a novel black-box watchdog framework that models the generalization bound of LLM-empowered agents and thus detect hallucinations without requiring internal knowledge of the LLM's architecture. Specifically, a probabilistic fractal sampling technique is proposed to generate a sufficient number of queries to trigger the incredible responses in parallel, efficiently identifying the generalization bound of the target agent. Experimental evaluations demonstrate that HalMit significantly outperforms existing approaches in hallucination monitoring. Its black-box nature and superior performance make HalMit a promising solution for enhancing the dependability of LLM-powered systems.
GUI agents are shifting from metadata-dependent large language models to purely visual multimodal large language models (MLLMs) that operate directly on screenshots. The core task, GUI grounding, requires translating abstract user instructions into precise element coordinates. This task faces a persistent dual obstacle: conventional grounding models lack the semantic richness to interpret abstract instructions, while end-to-end MLLMs suffer from coordinate hallucinations caused by deficient fine-grained perception. We propose a regression-free framework where a frozen MLLM performs instruction parsing and a dedicated grounding model handles precise localization without learning any coordinate regression. A frozen MLLM first elaborates the abstract instruction into a structured visual description rich in layout cues. These descriptions are then fed to a novel Layout-Aware GUI Grounding Model, which performs regression-free localization by matching against layout-prior candidates, inherently suppressing hallucinations and avoiding expensive fine-tuning. The grounding model is trained with only Text/Icon binary labels, requiring no coordinate regression parameters. On ScreenSpot-Pro, our method achieves over 20% improvement in grounding accuracy over end-to-end systems; on Mind2Web, it raises success rate and element selection rate by more than 15%. These results demonstrate that decoupling instruction understanding from layout-aware localization effectively resolves the core challenges of GUI interaction.