Organizations: Adobe Research, India · IIT Madras · Work done during internship at Adobe Research · IIT Roorkee · IIIT Hyderabad · University of Maryland, College Park · Work done while at Adobe Research
Abstract
Decision-making is a cognitively intensive task that requires synthesizing relevant information from multiple unstructured sources, weighing competing factors, and incorporating subjective user preferences. Existing methods, including large language models and traditional decision-support systems, fall short: they often overwhelm users with information or fail to capture nuanced preferences accurately. We present Decisive, an interactive decision-making framework that combines document-grounded reasoning with Bayesian preference inference. Our approach grounds decisions in an objective option-scoring matrix extracted from source documents, while actively learning a user's latent preference vector through targeted elicitation. Users answer pairwise tradeoff questions adaptively selected to maximize information gain over the final decision. This process converges efficiently, minimizing user effort while ensuring recommendations remain transparent and personalized. Through extensive experiments, we demonstrate that our approach significantly outperforms both general-purpose LLMs and existing decision-making frameworks achieving up to 20% improvement in decision accuracy over strong baselines across domains.
Measuring the preferences of human users remains a fundamental challenge of AI alignment. Existing elicitation approaches struggle to efficiently discover multidimensional preferences or accurately ground these inferences in domain knowledge. To address this, we introduce GUIDE, an LLM-driven elicitation architecture that infers user preferences through conversations by combining Bayesian adaptive sampling for question selection and symbolic representation learning to initialize domain-specific preference models. GUIDE generalizes adaptive sampling to diverse elicitation questions through an extensible type system of transforms on a parameterized preference state. GUIDE produces domain-specific preference representations through an initialization process using symbolic rule-based learning to capture world knowledge and set priors over preference dimensions grounded in data about decision alternatives. The architecture provides observability and steerability to facilitate deployment and analyze elicitation processes. In silico experiments on investment portfolio optimization demonstrate that GUIDE improves cold-start and minimizes recommendation regret consistently within early elicitation interactions across user personas compared to prior work, LLM-only baselines, and ablated GUIDE versions.
Anagha Tiwari, Alexander G. Gray, Nick Feamster +3
Large language models (LLMs) are increasingly used as reasoning modules in many applications. While they are efficient in certain tasks, LLMs often struggle to produce human-aligned solutions. Human-aligned decision making requires accounting for both explicitly stated goals and latent user preferences that shape how ambiguous situations should be resolved. Existing approaches to incorporating such preferences either rely on extensive and repeated user interactions or fail to generalize latent preferences across tasks and contexts, limiting their practical applicability. We consider a setting in which an LLM is used for high-level reasoning and is responsible for inferring latent user preferences from limited interactions, which guides downstream decision making. We introduce CLIPR (Conversational Learning for Inferring Preferences and Reasoning), a framework that learns actionable, transferable natural language rules that represent latent user preferences from minimal conversational input. These rules are iteratively refined through adaptive feedback and applied to both in-distribution and out-of-distribution ambiguous tasks across multiple environments. Evaluations on three datasets and a user study show that CLIPR consistently outperforms existing methods in improving alignment and reducing inference costs.
Large Language Models (LLMs) have shown strong potential for recommendation by leveraging their semantic understanding and contextual modeling capabilities. Recent studies further introduce reasoning mechanisms to improve user preference modeling. However, explicit natural-language reasoning incurs substantial inference overhead, whereas existing latent reasoning methods mainly focus on generating or verifying intermediate states, leaving their layer-wise preference roles and contributions insufficiently characterized. We propose HiLaR, a Hierarchical Latent Reasoning framework with layer-aware reinforcement optimization for LLM-based recommendation. HiLaR constructs temporal-guided hierarchical user preference representations, aligns them with multiple LLM latent reasoning states, and organizes the reasoning process from broad preferences to fine-grained current intents. To further optimize the reasoning trajectory, HiLaR combines final recommendation feedback with layer-aware process rewards derived from the marginal target-likelihood gain of each state. Experiments on four Amazon benchmark datasets show that HiLaR generally outperforms strong sequential, generative, and LLM-based recommendation baselines. Ablation and sensitivity analyses further verify the contribution of hierarchical representation learning, latent alignment, and process-level optimization. Our code is available in https://github.com/hupeiyu21/HiLaR.