Enterprise LLM agents can dramatically improve workplace productivity, but their core capability, retrieving and using internal context to act on a user's behalf, also creates new risks for sensitive information leakage. We introduce CI-Work, a Contextual Integrity (CI)-grounded benchmark that simulates enterprise workflows across five information-flow directions and evaluates whether agents can convey essential content while withholding sensitive context in dense retrieval settings. Our evaluation of frontier models reveals that privacy failures are prevalent (violation rates range from 15.8%-50.9%, with leakage reaching up to 26.7%) and uncovers a counterintuitive trade-off critical for industrial deployment: higher task utility often correlates with increased privacy violations. Moreover, the massive scale of enterprise data and potential user behavior further amplify this vulnerability. Simply increasing model size or reasoning depth fails to address the problem. We conclude that safeguarding enterprise workflows requires a paradigm shift, moving beyond model-centric scaling toward context-centric architectures.
As LLM agents evolve from single-user assistants into shared organizational infrastructure, new privacy risks emerge: inappropriate information may not only be exposed through outputs for external recipients, but also internally across users through inter-agent messages, shared memory and agents. These data spillage risks are not captured by existing privacy benchmarks grounded in contextual integrity (CI) as they focus primarily on either single-user settings or interactions between independently owned agents. We introducePiSAs (Privacy in Shared Agentic systems), a benchmark for assessing unintentional leaks with dual CI annotations: whether an information is appropriate for the task, and which users may legitimately access it. This enables direct measurement of cross-user spillage across agentic system components and interfaces, such as outputs, inter-agent communication, and memory. PiSAsis system-agnostic and supports evaluation across different agent topologies and memory regimes. We find that, although system design improves CI compliance, results are bottlenecked by incorrect LLM judgment calls: even state-of-the-art models fail to reliably filter inappropriate content or restrict transmission to authorized users. Our findings underscore the need for privacy-preserving strategies, beyond those studied in this work.
Contextual Integrity (CI) defines privacy not merely as keeping information hidden, but as governing information flows according to the norms of a given context. As large language models are increasingly deployed as personal agents handling sensitive workflows, adhering to CI becomes critical. However, even frontier models remain unreliable in making disclosure decisions, and existing mitigation strategies often degrade underlying task performance. To overcome this privacy-utility trade-off, we propose SELFCI, a complementary self-distillation framework that decouples information suppression from task resolution. SELFCI jointly optimizes two independent reverse KL divergences over distinct teacher distributions derived from feedback: one encourages preserving task-relevant information for utility, while the other enforces minimal and appropriate disclosure. This complementary formulation induces a Product-of-Experts (PoE) target, aligning the policy with the intersection of capability and privacy requirements. Empirical evaluations demonstrate that SELFCI, without relying on costly external supervision, consistently outperforms competitive baselines such as online reinforcement learning algorithms (e.g., GRPO). These trends further extend to out-of-domain settings involving agentic workflows and accumulated private context, suggesting that SELFCI provides a practical path toward CI alignment.
LLM-based agents are rapidly advancing, autonomously invoking external tools to complete multi-step tasks for users. However, agents often acquire more sensitive information than the task requires. Existing privacy benchmarks audit what the agent's response or outgoing actions disclose, but overlook the acquisition stage where data first enters the agent's context. The over-acquired information is then one careless action or one attack away from an outright leak. To assess its prevalence, we introduce \emph{PrivacyPeek}, a benchmark for evaluating acquisition-stage privacy leakage of LLM-based agents, with 1,182 cases across 7 acquisition behaviours and 16 application domains. Specifically, \emph{Acquisition Inspection} examines the agent's tool-call trajectory, both the tools it invokes and the data it receives, to detect when it acquires sensitive information beyond the task scope. \emph{Probe Elicitation} then issues a follow-up probe and measures how readily an attacker could elicit sensitive information the agent acquired but did not disclose. Our experiments on 10 LLM-based agents across 4 model families show that the unnecessary acquisition of sensitive information is widespread. In addition, we observe a correlation between the task-completion capability and acquisition-stage leakage. Prompt-level defences reduce only a small fraction of acquisition-stage leakage, leaving the majority unmitigated. These results make auditing acquisition-stage privacy both urgent and necessary. Our dataset and code are available at https://github.com/Xuan269/PrivacyPeek-Resource.