HATS: An Open data set Integrating Human Perception Applied to the Evaluation of Automatic Speech Recognition Metrics
Authors: Thibault Bañeras Roux, Jane Wottawa, Mickael Rouvier, Teva Merlin, Richard Dufour
Organizations: Nantes University, France · Le Mans University, France · Avignon University, France
Abstract
Conventionally, Automatic Speech Recognition (ASR) systems are evaluated on their ability to correctly recognize each word contained in a speech signal. In this context, the word error rate (WER) metric is the reference for evaluating speech transcripts. Several studies have shown that this measure is too limited to correctly evaluate an ASR system, which has led to the proposal of other variants of metrics (weighted WER, BERTscore, semantic distance, etc.). However, they remain system-oriented, even when transcripts are intended for humans. In this paper, we firstly present Human Assessed Transcription Side-by-side (HATS), an original French manually annotated data set in terms of human perception of transcription errors produced by various ASR systems. 143 humans were asked to choose the best automatic transcription out of two hypotheses. We investigated the relationship between human preferences and various ASR evaluation metrics, including lexical and embedding-based ones, the latter being those that correlate supposedly the most with human perception.
Automatic Speech Recognition (ASR) is traditionally evaluated using Word Error Rate (WER), a metric that is insensitive to meaning. Embedding-based semantic metrics are better correlated with human perception, but decoder-based Large Language Models (LLMs) remain underexplored for this task. This paper evaluates their relevance through three approaches: (1) selecting the best hypothesis between two candidates, (2) computing semantic distance using generative embeddings, and (3) qualitative classification of errors. On the HATS dataset, the best LLMs achieve 92--94% agreement with human annotators for hypothesis selection, compared to 63% for WER, also outperforming semantic metrics. Embeddings from decoder-based LLMs show performance comparable to encoder models. Finally, LLMs offer a promising direction for interpretable and semantic ASR evaluation.
The most commonly used metrics for evaluating automatic speech transcriptions, namely Word Error Rate (WER) and Character Error Rate (CER), have been heavily criticized for their poor correlation to human perception and their inability to take into account linguistic and semantic information. While metric-based embeddings, seeking to approximate human perception, have been proposed, their scores remain difficult to interpret, unlike WER and CER. In this article, we overcome this problem by proposing a paradigm that consists in incorporating a chosen metric into it in order to obtain an equivalent of the error rate: a Minimum Edit Distance (minED). This approach parallels transcription errors with their human perception, also allowing an original study of the severity of these errors from a human perspective.
Thibault Bañeras-Roux, Mickael Rouvier, Jane Wottawa +1
Evaluating automatic speech recognition (ASR) systems is a classical but difficult and still open problem, which often boils down to focusing only on the word error rate (WER). However, this metric suffers from many limitations and does not allow an in-depth analysis of automatic transcription errors. In this paper, we propose to study and understand the impact of rescoring using language models in ASR systems by means of several metrics often used in other natural language processing (NLP) tasks in addition to the WER. In particular, we introduce two measures related to morpho-syntactic and semantic aspects of transcribed words: 1) the POSER (Part-of-speech Error Rate), which should highlight the grammatical aspects, and 2) the EmbER (Embedding Error Rate), a measurement that modifies the WER by providing a weighting according to the semantic distance of the wrongly transcribed words. These metrics illustrate the linguistic contributions of the language models that are applied during a posterior rescoring step on transcription hypotheses.
Thibault Bañeras-Roux, Mickaël Rouvier, Jane Wottawa +1