Analyzing Error Propagation in Korean Spoken QA with ASR-LLM Cascades

Cascaded Automatic Speech Recognition -- Large Language Model (ASR-LLM) pipelines remain popular for industrial Spoken Dialogue Systems (SDS), primarily because their decoupled design ensures perceptual verifiability. However, cascaded systems suffer from error propagation, as transcription failures inevitably cascade to subsequent components, thereby degrading the final interaction quality. Although ASR confidence scores offer a simple filter for unreliable inputs, this approach is fundamentally limited because it typically fails to detect deletion errors or to distinguish between acoustic (inability to hear clearly) and linguistic (inability to understand) mismatches, both of which require targeted recovery strategies. In this paper, we propose a cause-aware error recovery paradigm that fundamentally rethinks robustness in SDS. Unlike traditional confidence filtering, we introduce a suite of small precision-focused detectors that exploit deep ASR latent representations to disentangle token-level errors into perception, comprehension, and deletion failures. This fine-grained diagnostic intelligence empowers the LLM to orchestrate targeted, multi-turn clarification strategies, effectively transforming ambiguous signals into seamless user interactions. Experimental results validate the precision of our approach, which more than doubles the recall on domain-shift errors (57.96% vs. 23.66%) compared to baselines. Crucially, this diagnostic precision yields up to a 30% reduction in WER and a 17% improvement on the downstream task across diverse accents, distortions, and domains.

Speech language models (SpeechLMs) have achieved substantial progress by extending large language models (LLMs) to the speech modality. However, SpeechLM evaluation remains heavily centered on English, limiting reliable assessment of multilingual speech capabilities. Straightforward benchmark transfer through ASR, translation, normalization, and TTS can corrupt language-specific instructions, answer constraints, and spoken forms; for audio understanding, transferring source-language audio also fails to preserve target-language speaker attributes, accents, and paralinguistic properties. To address these limitations, we propose two human-agent benchmark-construction frameworks: one transfers source-language SpokenQA benchmarks into target-language SpokenQA benchmarks, and the other converts target-language ASR corpora into audio understanding benchmarks using transcriptions and speaker metadata. Using these frameworks, we construct and publicly release three Korean speech benchmarks: KVoiceBench and KOpenAudioBench for Korean SpokenQA, and KMMAU for Korean audio understanding, comprising 12,345 samples in total. We evaluate eight recent SpeechLMs and find that English-Korean performance gaps vary substantially across models and task families, and that SpokenQA and audio understanding rankings diverge, revealing complementary weaknesses invisible to English-only evaluation.

Evaluating automatic speech recognition (ASR) systems is a classical but difficult and still open problem, which often boils down to focusing only on the word error rate (WER). However, this metric suffers from many limitations and does not allow an in-depth analysis of automatic transcription errors. In this paper, we propose to study and understand the impact of rescoring using language models in ASR systems by means of several metrics often used in other natural language processing (NLP) tasks in addition to the WER. In particular, we introduce two measures related to morpho-syntactic and semantic aspects of transcribed words: 1) the POSER (Part-of-speech Error Rate), which should highlight the grammatical aspects, and 2) the EmbER (Embedding Error Rate), a measurement that modifies the WER by providing a weighting according to the semantic distance of the wrongly transcribed words. These metrics illustrate the linguistic contributions of the language models that are applied during a posterior rescoring step on transcription hypotheses.