Organizations: KIIT Deemed to be University Bhubaneswar, India · School of Computer Engineering KIIT Deemed to be University Bhubaneswar, India
Abstract
Sentiment analysis, also referred to as opinion mining, primarily tries to extract opinion from any text-based data. In the context of movie reviews and critics, sentimental analysis can be a helpful tool to predict whether a movie review is generally positive or negative. It can be difficult for the ML models to understand the context or metaphysical sentiment accurately, as ML models rely largely on statistical word representations. The objective of this paper is to examine and categorise movie reviews into positive and negative sentiments. Diverse machine learning models are considered in doing so, and Natural Language Processing (NLP) methodologies are employed for data preprocessing and model assessment. The IMDb dataset is used. Specifically, Naive Bayes, Logistic Regression, Support Vector Machines (SVM), LightGBM, LSTM, and transformer-based models such as RoBERTa and DistilBERT were evaluated. After a lot of testing with accuracy, precision, recall, F1-score, and ROC-AUC, RoBERTa performed better than all the other models, with an accuracy of 93.02%. A soft voting ensemble that combined all the models also improved classification performance, showing that model ensembling works well for sentiment analysis.
This paper presents a comparative study of classical machine learning and deep learning methods for sentiment classification on the IMDb movie reviews dataset. The machine learning pipeline uses TF-IDF features and PyCaret AutoML to evaluate Logistic Regression, Naïve Bayes, and Support Vector Machine, while the deep learning pipeline implements BiLSTM and BiLSTM with an attention mechanism. Experimental results show that classical machine learning, especially SVM, achieves the best performance with an accuracy of 0.8530, outperforming the deep learning models in this study. The BiLSTM with Attention model improves over the standard BiLSTM and reaches an accuracy of 0.706, indicating better contextual modeling. The paper concludes that although deep learning can capture sequential dependencies, classical machine learning remains a strong baseline when combined with effective feature engineering such as TF-IDF, particularly under limited data and computational resources.
Erma Daniar Safitri, Lia Hana Ichisasmita, Citra Agustin +3
The exponential growth of e-commerce platforms in Indonesia has generated a massive volume of user-generated product reviews. Analyzing the sentiment of these reviews is critical for measuring customer satisfaction and identifying product issues at scale. This paper benchmarks traditional Machine Learning (ML) approaches against a Transformer-based Deep Learning model for a three-class sentiment analysis task (positive, neutral, negative) on the Tokopedia Product Reviews 2025 dataset. We implemented Term Frequency-Inverse Document Frequency (TF-IDF) feature extraction coupled with three algorithms: Logistic Regression, Linear Support Vector Machine (SVM), and Multinomial Naive Bayes as robust baselines. Subsequently, we fine-tuned the IndoBERT model (indobenchmark/indobert-base-p1) for contextual sequence classification. To computationally address the severe class imbalance inherent in e-commerce feedback, we applied balanced class weights for the baseline models and engineered a custom weighted cross-entropy loss function within the IndoBERT training loop, following the broader motivation of imbalanced-learning research. Our comprehensive evaluation using Accuracy, Macro F1-score, and Weighted F1-score revealed that the traditional Linear SVC model significantly outperformed the IndoBERT model in our experimental setup, achieving an Accuracy of 97.60% and a Macro F1-score of 0.5510, compared to IndoBERT's 88.70% and 0.5088. Detailed analysis indicates that this performance gap was primarily driven by discrepancies in the data sampling regimes, where baselines utilized the full corpus while the Transformer was constrained to a sampled subset. Finally, we demonstrate the practical viability of our pipeline by deploying the final sentiment classification model as an interactive Gradio web application.
Nabila Zakiyah Zahra, Salwa Farhanatussaidah, Nasywa Nur Afifah +3
This study presents a comparative analysis between two primary approaches in Natural Language Processing (NLP): Machine Learning (ML) utilizing the PyCaret AutoML framework, and Deep Learning (DL). The evaluation is conducted on a sentiment analysis task using an Indonesian e-commerce review dataset sourced from Hugging Face. The dataset, consisting of 15,000 samples, is partitioned into training, validation, and testing sets. The ML experiments compare LightGBM, Logistic Regression, and Support Vector Machine (SVM) algorithms, whereas the DL experiment implements a Bidirectional Long Short-Term Memory (BiLSTM) architecture. The experimental results demonstrate that the BiLSTM model outperforms all ML models, achieving an accuracy of 98.87% and an F1-Score of 98.87%. Meanwhile, LightGBM emerges as the best-performing ML model with an accuracy of 98.23% in a highly efficient training time. This research proves that the BiLSTM architecture is highly capable of capturing the sequential context of Indonesian review texts, making it the superior model for this specific classification task.