Unveiling the Limits of Large Language Models in Inferring Pragmatic Meaning from Non-Verbal Responses
Authors: Sugyeong Eo, Heuiseok Lim
Organizations: Department of Software, Yonsei University Mirae Campus, Republic of Korea · Department of Computer Science and Engineering, Korea University, Republic of Korea
Abstract
Although large language models (LLMs) have shown considerable progress in pragmatic language understanding, prior research has focused mainly on their comprehension of verbal behavior. Nonetheless, non-verbal behavior remains a fundamental component of human communication, especially when deliberately utilized in isolation to convey indirect meanings. In this work, we present the first systematic evaluation of LLMs' ability to infer pragmatic meaning in dialogue consisting solely of non-verbal responses. We explore three research questions: (1) Can LLMs recognize indirect intent conveyed through non-verbal responses? (2) When and how do LLMs fail to capture non-verbal intent? (3) How can we improve LLMs' ability to interpret non-verbal intent?. Through the evaluation, we observe that LLMs struggle to infer underlying meaning from non-verbal responses, with accuracy dropping by up to 60% points compared to verbal ones. Further extensive analysis reveals a behavioral pattern in LLMs' interpretations of non-verbal behavior and demonstrates that in-context learning facilitates pragmatic inference.
Humans effortlessly go beyond literal meanings: If you mow the lawn, I will give you fifty dollars, is typically understood as implying that the speaker will pay only if the lawn is mowed, whereas If you are hungry, there is pizza in the oven implies that pizza is available regardless of the hearers hunger. Large Language Models - LLMs - show human-like performance on many tasks, yet it remains unclear whether they reason like humans. To address this, we conducted a population-matching experiment assessing how twentyfive LLMs compute conditional inferences across four languages, compared to an equal number of humans per language. We find that humans enrich logical reasoning through pragmatic inferences across languages. Model behavior is more variable. Some LLMs perfectly follow the truth-table of conditionals but they ignore pragmatic inferences, while others deviate from the truth-table, adhering to a single interpretation across the board, thus reflecting accurate rule-based processing but not human-like reasoning. Overall, LLMs are accurate semantic operators, but fail to capture the pragmatic enrichments characteristic of human reasoning. Crucially, LLM accuracy is neither predicted nor boosted by open vs. closed status, training orientation, or architecture type, suggesting that pragmatic reasoning is still an emerging ability in the cognitive toolkit of artificial systems.
Paolo Morosi, Nikoleta Pantelidou, Fritz Günther +2
People judge interactions with large language models (LLMs) as successful when outputs match what they want, not what they type. Yet LLMs are trained to predict the next token solely from text input, not underlying intent. Because written language is an imperfect proxy for intent, and correlations between phrasing and desired outcomes can break down in training data, models that rely too heavily on surface cues may respond inconsistently to semantically equivalent prompts. This makes it essential to evaluate whether LLMs can reliably infer user intent-especially in high-stakes settings where robustness and generalization are critical. We introduce a formal framework for assessing intent comprehension in LLMs: whether a model demonstrates robust understanding of user intent by producing consistent outputs across semantically equivalent prompts while differentiating between prompts with distinct intents. Our evaluation approach is based on a variance decomposition of model responses into three components: variability due to user intent, user articulation, and model uncertainty. Models that understand what users want, and are not overly sensitive to textual cues, should attribute most output variance to intent differences, rather than articulation style. Applying this framework across diverse domains, we find that, within the five LLaMA and Gemma models we evaluate, larger models typically assign a greater share of variance to intent, indicating stronger comprehension of intent, although gains are uneven and often modest with increasing model size. These results motivate moving beyond accuracy-only benchmarks toward semantic diagnostics that directly assess whether models understand what users intend.
It is not only what we ask large language models (LLMs) to do that matters, but also how we ask them. Phrases like This is urgent'' or As your supervisor'' can shift model behavior without altering task content. We study this effect as pragmatic framing, contextual cues that shape directive interpretation rather than task specification. While prior work exploits such cues for prompt optimization or probes them as security vulnerabilities, pragmatic framing itself has received comparatively little attention as a target of controlled measurement in instruction following. To support its systematic study as a measurable property, we introduce a framework that combines three components: directive-framing decomposition separating framing context from task specification; a taxonomy organizing 400 instantiations of framing into 13 strategies across 4 mechanism clusters; and priority-based measurement that quantifies influence through observable shifts in directive prioritization. Evaluating five open-weight LLMs across different families and scales, we find that pragmatic framing produces systematic shifts in directive prioritization, and the effectiveness ranking of different strategies proves highly consistent across models. This reveals that susceptibility to pragmatic framing is a structured behavioral property of instruction-tuned systems. Measuring this susceptibility is a prerequisite for any deliberate response to it, and this work provides the framework to do so.