Large Language Models Should Learn Personalized Rather Than Aggregated Human Preferences

Large Language Models (LLMs) have enabled increasingly personalized interactions by adapting to users' preferences, contexts, and long-term histories. However, the mechanisms that enable personalization also expand the safety landscape in ways not systematically addressed by existing literature. Existing reviews typically focus either on personalization or safety, leaving their intersection largely unexplored. We present the first comprehensive, safety-aware review of personalized LLMs. We organize personalization along three dimensions-user representation, personalization paradigm, and evaluation-and introduce a unified taxonomy of safety risks. At the representation level, we analyze risks arising from diverse user representations. Across mainstream personalization paradigms, we delineate vulnerabilities inherent to prompting, retrieval augmentation, parameter fine-tuning, reinforcement learning, Mixture-of-Experts (MoE), pruning, agent frameworks, and multimodal personalization, and synthesize mitigation strategies across the model lifecycle. Beyond these fine-grained risks, we characterize paradigm-agnostic safety risks arising from personalized adaptation. We further summarize personalized datasets and evaluation methodologies. Through a case study of OpenClaw, we analyze deployment trends in personalized agent ecosystems. Our analysis reveals three structural inadequacies in existing research: safety is evaluated as user-invariant rather than relational, personalization techniques are analyzed in isolation rather than in composition, and evaluation frameworks cannot capture emergent long-term risks. By jointly examining personalized representations, personalization paradigms, safety risks, defenses, and evaluation methods, we provide a unified framework for developing safe personalized LLMs and highlight key directions for future research.

Large Language Models (LLMs) exhibit strong implicit personalization ability, yet most existing approaches treat this behavior as a black box, relying on prompt engineering or fine tuning on user data. In this work, we adopt a mechanistic interpretability perspective and hypothesize the existence of a sparse set of Preference Heads, attention heads that encode user specific stylistic and topical preferences and exert a causal influence on generation. We introduce Differential Preference Steering (DPS), a training free framework that (1) identifies Preference Heads through causal masking analysis and (2) leverages them for controllable and interpretable personalization at inference time. DPS computes a Preference Contribution Score (PCS) for each attention head, directly measuring its causal impact on user aligned outputs. During decoding, we contrast model predictions with and without Preference Heads, amplifying the difference between personalized and generic logits to selectively strengthen preference aligned continuations. Experiments on widely used personalization benchmarks across multiple LLMs demonstrate consistent gains in personalization fidelity while preserving content coherence and low computational overhead. Beyond empirical improvements, DPS provides a mechanistic explanation of where and how personalization emerges within transformer architectures. Our implementation is publicly available.

Reward modeling is a key step in building safe foundation models when applying reinforcement learning from human feedback (RLHF) to align Large Language Models (LLMs). However, reward modeling based on the Bradley-Terry (BT) model assumes a global reward function, failing to capture the inherently diverse and heterogeneous human preferences. Hence, such oversimplification limits LLMs from supporting personalization and pluralistic alignment. Theoretically, we show that when human preferences follow a mixture distribution of diverse subgroups, a single BT model has an irreducible error. While existing solutions, such as multi-objective learning with fine-grained annotations, help address this issue, they are costly and constrained by predefined attributes, failing to fully capture the richness of human values. In this work, we introduce MiCRo, a two-stage framework that enhances personalized preference learning by leveraging large-scale binary preference datasets without requiring explicit fine-grained annotations. In the first stage, MiCRo introduces context-aware mixture modeling approach to capture diverse human preferences. In the second stage, MiCRo integrates an online routing strategy that dynamically adapts mixture weights based on specific context to resolve ambiguity, allowing for efficient and scalable preference adaptation with minimal additional supervision. Experiments on multiple preference datasets demonstrate that MiCRo effectively captures diverse human preferences and significantly improves downstream personalization.