Closing the Feedback Loop: From Experience Extraction to Insight Governance in Verbal Reinforcement Learning
Authors: Yanwei Cui, Xing Zhang, Yulong Zhang, Li Shao, Xiaofeng Shi, Guanghui Wang, Peiyang He
Abstract
Training-free verbal reinforcement learning enables LLM agents to learn from world feedback -- objective signals such as dynamic task outcomes, market returns, or demand forecasts -- by extracting verbal rules from experience and injecting them as context, updating the agent's behavior without parameter changes. However, in non-stationary environments these agents face a retention-forgetting dilemma: retaining stale insights causes negative transfer, while discarding them causes catastrophic forgetting when conditions recur. We identify four requirements for navigating this dilemma -- outcome-driven evaluation, persistent structured evidence, non-monotonic knowledge lifecycle, and compositional governance -- and show that existing methods invest heavily in experience extraction while underinvesting in insight governance. We propose a three-layer architecture -- rules, evidence, and skills -- connected by a feedback-driven curation loop that closes the governance gap. Rules capture distilled experience from world outcomes; evidence logs track each rule's reliability across episodes; skills govern which rules to apply, how to resolve conflicts, and when to abstain. On financial forecasting as a case study, where world feedback is naturally abundant, noisy, and non-stationary, we show that the same accumulated experience either degrades performance below the zero-shot baseline or dramatically improves accuracy and risk-adjusted returns, depending on whether the curation loop is present.
Natural language is emerging as a primary feedback channel for improving language agents, capable of conveying intent, preferences, and causal structure in forms interpretable by both humans and modern language models. We call this paradigm Verbal Reinforcement Learning (VRL) and offer the first unified account of it. We organize the field around a single axis, \textit{when} verbal feedback takes effect in an agent's lifecycle and \textit{what} it modifies, yielding three pillars: (1) \textbf{Language as Grounding Signal}, where language defines the task itself by specifying goals, states, and reward structures; (2) \textbf{Language as Deliberative Feedback}, where natural language guides reasoning at test time without the need to update model parameters; (3) \textbf{Language as Learning Signal}, where language-based feedback shapes model parameters through training. Within each pillar, we synthesize representative work, distinguish key subcategories of approaches, and outline the distinct role language plays in shaping agent behavior. Together, this taxonomy shows how verbal reinforcement is reshaping agent development, while also defining the challenges and opportunities for building more capable and aligned agents.
Reinforcement learning (RL) on open-ended tasks compresses an LLM's rubric-based evaluation into a scalar reward, discarding rich textual feedback and conflating responses with distinct quality profiles. We propose Experiential Learning (EL), which repurposes the feedback model from an LLM-as-a-Judge into an LLM-as-a-Coach. The coach distills its assessment of each on-policy response into transferable experiential knowledge, which conditions a teacher model and is internalized by the policy through on-policy context distillation. Compared with scalar rewards, this higher-bandwidth feedback channel provides dense supervision and preserves fine-grained preferences among high-quality responses. Across two policy families, with feedback from the policy itself or a proprietary model, EL consistently outperforms rubric-based RL on held-out and unseen open-ended tasks. Notably, EL generalizes better beyond the training distribution, and mitigates reward hacking. These findings establish experiential knowledge as a richer and more generalizable learning signal for post-training on non-verifiable tasks.
Reinforcement learning can train LLM agents from sparse task rewards, but long-horizon credit assignment remains challenging: a single success-or-failure signal must be distributed across many actions. Existing methods rely on trajectory-level rewards or proxy signals, without fully leveraging per-step environmental feedback. Multi-turn agent settings are underexplored, where feedback can include error messages, page changes, observations, or reference trajectories. We systematically study five feedback sources and two insertion granularities and introduce SERL, a selective environment-reweighted learning framework. SERL uses the task reward to determine update direction, while environment feedback adjusts placement and magnitude, focusing on critical actions. On ALFWorld and WebShop, SERL achieves 90.0% and 80.1% success, outperforming strong RL and distillation baselines. Analysis shows that grounded, action-relevant feedback at meaningful points consistently outperforms indiscriminate use of longer or richer context.