Role-playing agents (RPAs) have become one of the most important consumer applications of large language models. Users engage in multi-turn conversations with RPAs for experiences such as emotional comfort, making reliable evaluation essential for measuring capability, comparing systems, and guiding further improvement. Existing benchmarks, however, typically require an RPA to continue a fixed dialogue history and then evaluate the continuation using a fixed rubric detached from the user. We identify and empirically demonstrate two limitations of this design. First, an RPA's output is shaped by the preceding dialogue history, preventing a scientifically grounded assessment of its role-playing ability in real multi-turn settings. Second, user experience varies substantially across individuals, and conventional fixed rubrics need not align with user satisfaction. We therefore introduce PALATE (Person-Aligned LLM-Simulated-User Assessment with Tailored Evaluation), a scalable RPA benchmark built on user simulators. PALATE is accompanied by a pool of 300 character profiles. Its main evaluation trains five per-user simulators and lets them engage candidate RPAs in free-form, multi-turn conversations over a pre-frozen panel of character profiles. Alongside a general quality rubric, we construct personalized rubrics to measure user satisfaction; on held-out annotated data, the personalized rubrics show higher agreement with human judgments than the general rubric. In the main evaluation of 16 candidates, PALATE separately characterizes generic turn quality, long-horizon session capability, and per-user experience on multi-turn trajectories co-constructed by each candidate. It thereby produces interpretable evaluations of specific user-RPA pairs rather than compressing systems into a single user-independent ranking.
Role-Playing Language Agents (RPLAs) are increasingly deployed in high-stakes applications such as healthcare assistance, customer support, and education, where maintaining consistent personas, ethical constraints, and behavioral coherence under adversarial pressure is critical. Existing evaluation approaches rely on static benchmarks or isolated single-turn prompts that fail to capture cumulative behavioral failures emerging over extended interactions. We present a modular multi-agent platform for adversarially stress-testing RPLAs through structured, multi-turn dialogue. The system coordinates three agents: a strategy-driven Interrogator Agent that applies six progressive adversarial strategies, a Target Agent representing the RPLA under evaluation, and an automated Judging Agent that scores behavior across role fidelity, drift, ethical deviation, and consistency dimensions. Through experiments across three personas and three LLM families, we demonstrate that multi-strategy adversarial evaluation reveals failure modes invisible to single-strategy testing, reducing overall robustness scores by 0.17--0.20 points on average. Cross-model validation confirms consistent degradation patterns across Llama-3.3-70B, GPT-4o-mini, and Claude-3.5-Haiku, with Authority Challenge and Emotional Manipulation emerging as the most effective attack strategies. Automated judging achieves strong human alignment (r=0.82, Fleiss' κ=0.71). This work is released as an open-source platform to support AI safety and reproducible RPLA benchmarking. While the framework enables systematic discovery of failure modes, we acknowledge potential ethical risks associated with adversarial testing methodologies and emphasize responsible usage for improving AI safety.
Saqib Shouqi, Abdullah Nazly, Januki Wanniarachchi +1
Large language models (LLMs) increasingly serve as interactive social agents, yet their ability to maintain coherent and authentic persona-level role-playing remains limited, particularly in realistic social scenarios. Existing research predominantly focuses on character-level settings and relies on static evaluation formats, failing to capture the complexity of everyday social interactions. In this work, we present PersonaArena, a dynamic simulation framework for evaluating and improving persona-level role-playing in LLMs. PersonaArena leverages a large, filtered corpus of user-generated social content to construct a nuanced persona bank, and elicits multi-turn, context-rich interactions within simulated social environments. Our framework features a multi-agent debating judge for holistic and unbiased assessment. Through extensive experiments, we demonstrate that PersonaArena enables rigorous evaluation and enhancement of LLMs' role-playing capabilities, advancing the development of more authentic and socially adept AI agents.
Large Language Models (LLMs) have shown remarkable potential in developing role-playing agents (RPAs). However, current evaluation frameworks rely heavily on well-known fictional characters, raising a critical concern: models may be leveraging their internal training memory of these characters rather than demonstrating role-playing capabilities. This reliance often leads to significant performance degradation when RPAs encounter unseen or out-of-distribution personas. To address this, we propose a more rigorous evaluation protocol designed to decouple role-playing proficiency from character recognition. Our experiments across multiple benchmarks demonstrate that anonymizing characters degrades performance, confirming that name exposure provides implicit cues that mask a model's true capability. To mitigate this, we investigate diverse personality augmentation as a method to enhance role fidelity in anonymous settings. We systematically analyze the impact of various personality-description methods on agent behavior and consistency. Our results show that incorporating personality information consistently improves RPA performance. This work establishes a more equitable evaluation standard and validates a scalable, personality-enhanced framework for constructing robust RPAs.