Mind the Gap: A Dual Knowledge Graph Framework for Unified Multi-task User Intent Inference

Knowledge graphs (KGs) are increasingly used as structured context for Large Language Models (LLMs), but industrial KG-RAG systems often need to integrate public and domain-specific KGs constructed from heterogeneous databases. This integration relies on Entity Alignment (EA), where lexical matching alone is insufficient under predicate-name variation and incomplete local neighborhoods. We address EA for KG integration by constructing a pairwise EA dataset and proposing two complementary modules: Predicate Importance Estimation (PIE) and Decoupled Rationale-Score Distillation (DRSD). PIE is a compact embedding-based approach that removes the subject information from each 1-hop triple, encodes the resulting subjectless triples, and aggregates them with learnable predicate-importance weights to build predicate-aware entity embeddings. DRSD trains a distilled small language model (SLM) with pseudo-answers produced by a teacher LLM through distinct prompts. By converting binary EA labels into text-based supervision and decoupling confidence-score estimation from label-consistent rationales, DRSD enables the SLM to learn task-specific reasoning while retaining a less label-biased confidence signal. Experiments show that PIE and DRSD improve EA classification. Moreover, because DRSD decouples confidence-score estimation from the decision, a discrepancy between the two flags an uncertain prediction for human review, thereby enabling a practical discrepancy between automatic acceptance and human-in-the-loop verification.

Large language models (LLMs) demonstrate broad reasoning abilities but struggle with accuracy and reliability in specialized domains such as travel, where reasoning depends on precise definitions, rules, and expert-defined conceptual frameworks, and where confident but unfounded outputs arise from a reasoning failure in which the model has not internalized the underlying domain graph rather than from missing domain knowledge alone. We propose a modular pipeline for building a travel-domain reasoning LLM grounded in an expert-designed knowledge graph (KG). Our pipeline integrates a travel KG that encodes domain entities and their relationships, a bottom-up construction procedure that walks the KG to produce multi-hop question answer (QA) pairs, a supervised fine-tuning stage that embeds the domain knowledge into a reasoning-capable LLM using the generated QA pairs as auditable reasoning traces, and a travel-domain benchmark dataset that measures the fine-tuned model's accuracy and calibration. We evaluate our approach using Qwen3-4B with LoRA adaptation. Our reasoning model achieves an $82.4\%$ exact match on the benchmark. This performance significantly outperforms the pretrained Qwen3-4B baseline at $22.4\%$. A calibration analysis decomposes the residual $17.57\%$ of errors into two distinct failure modes: an over-confident multi-label decoder that predicts both correct answers plus one spurious option on most dual-answer mistakes, and a smaller reasoning failure on single-answer questions where the supporting facts are present in the KG but the model fails to reconstruct the correct multi-hop path. This split confirms that explicit KG-grounded reasoning substantially improves the accuracy and uncertainty interpretation of LLMs in specialized domains, and isolates per-option calibration and trace-length-aware decoding as the next axes of improvement.

Despite substantial advances in large language models (LLMs), generating factually consistent responses for knowledge-intensive question answering remains challenging. These difficulties are primarily due to hallucinations and the limitations of LLMs in bridging long-tail knowledge gaps. To address this, we propose AMATA, an Adaptive Multi-Agent Trajectory Alignment framework that dynamically integrates external knowledge to improve response interpretability and factual grounding. Our architecture leverages six specialized agents that collaboratively perform structured actions for complex question reasoning. We formalize multi-agent collaboration with external tools as a trajectory preference alignment problem, incorporating question-aware agent customization and inter-agent preference harmonization. AMATA introduces two principal innovations: (1) Intra-Trajectory Preference Learning, which learns objective-oriented preferences to prioritize critical agents, and (2) Inter-Agent Dependency Learning, which captures cross-agent tool dependencies through a novel dependency-aware direct preference optimization technique. Empirical results show that AMATA consistently outperforms baseline approaches, knowledge-augmented frameworks, and LLM-based trajectory systems on five established knowledge-intensive QA benchmarks. Further analysis demonstrates the efficiency of our method in reducing token consumption.