Generating actionable financial advice from business records demands that models integrate numerical reasoning, domain knowledge, and sound judgment, while avoiding recommendations that could harm the business. Direct supervision is difficult: historical decisions are not necessarily optimal, and high-quality free-form labels are expensive to obtain. We formulate financial advice generation as a reinforcement learning problem and fine-tune an open-weight language model using Group Relative Policy Optimization (GRPO). Our reward is an LLM-as-a-judge rubric that scores each recommendation across multiple binary dimensions of advice quality, augmented with a safety gate for harm prevention. Since LLM-based evaluation alone cannot confirm whether improvements reflect genuine business value rather than adaptation to the judge, we complement it with a judge-independent audit based on a standard doubly-robust Conditional Average Treatment Effect (CATE) estimator. Under this observational off-policy audit, our trained LLM achieves approximately twice the estimated gross-profit lift of the strongest evaluated commercial baseline (0.0228 vs.\ 0.0104), together with the lowest downside rate and the least negative tail risk of any policy evaluated. Notably, the two evaluations do not rank the baselines identically: the untrained base model places last on the judge rubric but second on the causal audit, indicating that the audit captures a signal the judge does not. Our results demonstrate that GRPO with a finance-grounded reward signal can produce substantially more useful business recommendations than commercial LLMs, and that a judge-independent causal audit is a valuable complement to, rather than a confirmation of, LLM-as-a-judge assessment in financial NLP.
Large language models in regulated financial workflows are governed by natural-language policies that the same model interprets, creating a principal--agent failure: outputs can appear compliant without being compliant. Existing evaluation measures task accuracy but not whether governance constrains behaviour at the decision rationale level -- where regulated decisions must be auditable. We introduce five governance metrics that quantify policy compliance at the rationale level and apply them in a synthetic banking domain to compare text-only governance against mechanical enforcement: four primitives operating outside the model's interpretive loop. Under text-only governance, 27% of deferrals carry no decision-relevant information. Mechanical enforcement reduces this rate by 73%, more than doubles deferral information content, and raises task accuracy from MCC~0.43 to 0.88. The improvement is driven by architectural separation: LLM-generated rationales under mechanical enforcement show comparable CDL to text-only governance -- the gain comes from removing clear-cut decisions from the model's control. A causal ablation confirms that each primitive is individually necessary. Our central finding is a governance-task decoupling: under structural stress, text-only governance degrades on both dimensions simultaneously, whereas mechanical enforcement preserves governance quality even as task performance drops. This implies that governance and task evaluation are distinct axes: accuracy is not a sufficient proxy for governance in regulated AI systems.
José Manuel de la Chica Rodríguez, Carlos Martí-González
As generative AI is increasingly used as a source of personal financial guidance, understanding how people appraise such advice is important for supporting appropriate reliance. We conducted a randomized vignette experiment with 285 U.S. adults across eight financial decisions, independently varying three advice styles---AI, expert, and online community---and displayed source labels while holding the underlying recommendation consistent. Advice style most strongly shaped message and safety appraisals, Expert labels selectively increased perceived source knowledge, and decision context primarily shaped risk and safety appraisals. These appraisals were associated with downstream judgments, with models explaining 69.2% of overall quality, 75.9% of trust, and 82.9% of intended reliance. Expert-style advice also remained most preferred when shown without source labels. Our findings have implications for understanding financial advice evaluation, distinguishing the roles of advice style and source labels, and designing financial AI that supports grounded evaluation rather than simply maximizing trust.
Aryan Ramchandra Kapadia, Eshwar Chandrasekharan, Koustuv Saha
Large language models (LLMs) are increasingly integrated into decision-support roles in business and policy contexts. While prior benchmark studies have primarily evaluated LLMs' causal reasoning capabilities, a more fundamental epistemic dimension has been overlooked: Causal Caution, defined as the propensity to refrain from causal judgment when empirical evidence is insufficient. This study examines the systematic suppression of Causal Caution that occurs when LLMs shift from academic to practical advisory contexts. Using an evaluation rubric inspired by Pearl's Causal Hierarchy (the PCH score), we conducted experiments on four high-performance LLMs -- Claude Sonnet 4.6, Claude Opus 4.7, GPT 5.5, and Gemini 3.1 Pro -- across 480 trials. Causal Caution maintenance rates were 91.7--100.0% in academic contexts but dropped to 6.7--18.3% in practical advisory contexts (Fisher's exact test, p < .001 across all models). Furthermore, when restricted to practical prompts requesting concrete recommendations or explanatory rationales, only 1 of 200 responses (0.5%) maintained Causal Caution. A brief self-correction prompt -- "Please reconsider this judgment from the perspective of causal relationships" -- restored the expression of Causal Caution to maintenance rates of 71.4--100.0% (McNemar's test, p < .001 across all models). These results suggest that helpfulness-oriented response patterns may suppress the expression of Causal Caution in practical advisory contexts, with important implications for organizational governance. The findings indicate that this suppression reflects context-dependent variation in expression rather than an underlying capability limitation, suggesting that multi-agent architectures that separate proposal generation from causal auditing may offer a promising governance design.