Public procurement involves the allocation of substantial financial resources; therefore, continuous oversight through audits, controls, and monitoring mechanisms is essential. However, stakeholder comments and publicly available government data are often underutilized, despite their potential to reveal procedural irregularities. To address this gap, this paper analyzes metadata from Ecuador's Sistema Oficial de Contratación Pública (SOCE, Official Public Procurement System), with particular emphasis on participant comments generated during the pre-contractual phase. We propose a hybrid modeling framework that integrates unsupervised clustering and supervised classification within a natural language processing (NLP) pipeline to uncover latent patterns and detect potentially irregular procurement processes. Semantic embeddings are generated using Word2Vec, LLaMA, and RoBERTa, followed by Gaussian Mixture Models (GMMs) for unsupervised clustering. A supervised classification stage is then applied to identify accusatory or whistleblowing-style comments. Experimental results show that the combination of domain-trained Word2Vec embeddings, GMM-based clustering, and a Random Forest classifier achieves high precision and recall, even under severe class imbalance. These findings demonstrate that lightweight, domain-adapted NLP architectures can effectively support risk identification and enhance transparency in public procurement systems without requiring large-scale computational infrastructure.
Pretraining is fundamental to the development of Large Language Models (LLMs), yet the opacity of pretraining data complicates model analysis and raises ethical, legal, and fairness concerns. Detecting whether specific datasets were used during pretraining is, therefore, critical. Existing state-of-the-art methods typically rely on access to model probability distributions, making them unsuitable for closed-source LLMs that provide only input-output interfaces. To address this limitation, we introduce Masked Corpus-level Pretraining Data Detection (MC-PDD), a novel method inspired by the masked language modeling paradigm. MC-PDD masks highly specific tokens in each text and prompts the LLM to predict the missing content. It then assesses whether the difference in prediction hit rates between a candidate corpus and a reference non-member corpus is statistically significant. Based on this comparison, MC-PDD determines whether the candidate texts were likely included in the model's pretraining data. Experimental results demonstrate clear and consistent differences in prediction hit rates between pretrained and unseen data across three datasets, for both open-source and closed-source LLMs. Despite operating under a stricter black-box setting, MC-PDD achieves performance comparable to existing detection methods. Our approach enables practical applications such as model auditing and data copyright verification using only standard API access. Upon acceptance, we will publicly release the code and datasets.
Large language models increasingly provide labels, evaluations, and feedback for tasks specified in natural language. When a specification admits multiple readings but the supervision channel does not reveal which is operative, additional labels reduce sampling error without resolving the resulting identification problem. We introduce Natural Language PAC (NL-PAC), a framework that uses a fixed model's thresholded decoding law to define admissible labels and candidate targets. The probability that multiple labels are admissible equals the diameter of the pointwise-admissible target class, and under target-blind supervision every learner incurs worst-case risk of at least half this diameter, at every sample size; the exact randomized minimax risk over this class is attained by a data-independent strategy. Finite-sample confidence bounds make these quantities certifiable from held-out unlabeled inputs. In a frozen Qwen~2.5--3B audit, one prespecified prompt yields a positive model-relative certificate, whereas a paraphrase and exact-rule controls yield zero. A held-out bridge audit finds that supplied candidate reading clauses fail the admissibility condition needed to transfer the certificate to coherent readings. The guarantee is specific to the audited model, prompt, threshold, and input distribution; extending it to human interpretations requires external validation.
Enhancing the analysis of service feedback is essential for public sector organizations, particularly tax administrations, where trust and compliance depend on fair and effective service delivery. As feedback volumes grow, identifying emerging service quality issues and potential disparities across diverse populations becomes increasingly challenging. Traditional approaches often rely on manual review or static expert-defined indicators, limiting scalability and the ability to capture complex patterns in textual feedback. This paper presents a novel methodology that integrates large language models (LLMs), statistical techniques, and human-AI collaboration to improve multilingual customer feedback analysis. The primary objective is to detect emerging service quality topics that may also reveal potential inequities in service delivery. Our framework combines fine-tuned, quantized LLMs with expert oversight to produce accurate, computationally efficient, and context-aware analyses. The proposed approach was evaluated using similarity analysis and assessments from experienced tax officers, demonstrating stronger alignment with expert judgments than baseline models. By incorporating a human-in-the-loop framework, the methodology reduces LLM fabrication while improving the reliability and relevance of generated insights. The results demonstrate the practicality of combining LLMs with human expertise to support scalable, evidence-based decision-making in public sector organizations. This work contributes to the development of responsible AI systems that enhance service quality, responsiveness, fairness, and public trust through more effective analysis of multilingual customer feedback.