Organizations: Walmart Global Tech, Sunnyvale, CA, United States
Abstract
Next-basket repurchase recommendation is commonly formulated as a ranking task: given a customer's purchase history, the system ranks previously purchased items that may be needed again. In production settings, however, ranking accuracy is only one component of recommendation quality. Customers may also benefit from concise evidence about why an item is recommended now. Large language models (LLMs) offer a potential way to surface such evidence through feature-based, human-readable rationales grounded in interpretable behavioral signals. We construct repurchase features spanning cadence, frequency, recency, user behavior, and item popularity, and evaluate LLMs on two public grocery datasets and one proprietary retail dataset. We investigate (1) whether off-the-shelf LLMs can use these features as next-basket scorers relative to heuristic and supervised rankers, and (2) whether LLM-cited features carry outcome-grounded ranking signal. For the latter, we compare LLM-cited features with model-specific attribution methods under a cross-model feature-masking protocol that measures ranking degradation after masking selected features. Our results show that LLM scores are not competitive with supervised rankers, suggesting that off-the-shelf LLMs should not be used as standalone repurchase recommenders. However, changes in prompt and evidence representation can improve outcome-grounded feature-masking results in some settings even when ranking performance does not improve; the effect is dataset-dependent and does not consistently match attribution baselines. These findings suggest a practical role for LLMs as validated explanation components rather than primary rankers, with rationale quality evaluated separately from ranking accuracy.
Large language models are increasingly used as interactive recommender assistants. Their evaluation should therefore go beyond plausible item recommendation and test whether they can recognize flawed recommendation requests. Existing recommender benchmarks mainly assess ranking, generation, or preference satisfaction, while existing error-detection benchmarks are usually not grounded in recommendation-specific user and candidate evidence. To address this gap, we introduce RPCBench, a benchmark for evaluating Recommender-Premise Critique: the ability to detect, diagnose, and properly handle faulty premises in natural-language recommendation requests. RPCBench contains evidence-grounded test instances from five recommendation domains and covers ten types of premise failures. Each instance provides a visible recommendation context and a corrupted user query. We further design a fine-grained evaluation framework that measures proactive detection, error localization, post-detection handling strategy, and evidence faithfulness. Through a systematic evaluation of 11 LLMs, we find that proactive detection is the main bottleneck in Recommender-Premise Critique, and models perform worst on underspecified-premise errors. We also observe that target-critical information density matters more than redundant evidence, and that longer reasoning does not monotonically improve critique quality: performance peaks at intermediate reasoning length, while overly long reasoning is accompanied by an overthinking penalty. The code is available at https://github.com/ZhongruChen/RPCBench.
Recent studies increasingly explore Large Language Models (LLMs) as a new paradigm for recommendation systems due to their scalability and world knowledge. However, existing work has three key limitations: (1) most efforts focus on retrieval and ranking, while the reranking phase, critical for refining final recommendations, is largely overlooked; (2) LLMs are typically used in zero-shot or supervised fine-tuning settings, leaving their reasoning abilities, especially those enhanced through reinforcement learning (RL) and high-quality reasoning data, underexploited; (3) items are commonly represented by non-semantic IDs, creating major scalability challenges in industrial systems with billions of identifiers. To address these gaps, we propose the Generative Reasoning Reranker (GR2), an end-to-end framework with a three-stage training pipeline tailored for reranking. First, a pretrained LLM is mid-trained on semantic IDs encoded from non-semantic IDs via a tokenizer achieving ≥99% uniqueness. Next, a stronger larger-scale LLM generates high-quality reasoning traces through carefully designed prompting and rejection sampling, which are used for supervised fine-tuning to impart foundational reasoning skills. Finally, we apply Decoupled Clip and Dynamic sAmpling Policy Optimization (DAPO), enabling scalable RL supervision with verifiable rewards designed specifically for reranking. Experiments on two real-world datasets demonstrate GR2's effectiveness: it surpasses the state-of-the-art OneRec-Think by 2.4% in Recall@5 and 1.3% in NDCG@5. Ablations confirm that advanced reasoning traces yield substantial gains across metrics. We further find that RL reward design is crucial in reranking: LLMs tend to exploit reward hacking by preserving item order, motivating conditional verifiable rewards to mitigate this behavior and optimize reranking performance.
LLM recommendation agents increasingly produce structured recommendation reports: sets of items accompanied by natural-language justifications. Yet existing evaluations often reduce this setting to reranking small shortlisted candidate sets or judge reports mainly by semantic plausibility. We introduce Recommendation Atlas (Agentic Tool-Level Assessment for Shopping), or RecoAtlas, a benchmark and toolkit for evaluating shopping agents with behavior-grounded metrics. RecoAtlas complements held-out interaction metrics with learned utility proxies for relevance, complementarity, and diversity derived from interaction data, while separately measuring semantic coherence and explanation quality. Its controlled tool environment exposes agents to either semantic, behavior-aligned, or faulty tools, enabling diagnosis of whether performance gains arise from stronger reasoning, better signals, or more effective tool-use policies. Across controlled experiments, we show that RecoAtlas exhibits key properties of a meaningful benchmark for agentic systems: performance scales with model capacity and test-time compute, improves with stronger and better-aligned tools, degrades under noisy or misaligned signals, and reveals that semantic plausibility does not necessarily capture behavior-grounded utility. RecoAtlas provides a foundation for developing and evaluating shopping assistants that optimize not only for plausible recommendations, but also for coherent, behaviorally grounded recommendation sets.