Companion robots face everyday situations in which several feasible behaviors may be appropriate, yet different people prefer different responses. We introduce InterSocialBench, a benchmark of 210 domestic scenarios and 18 high-level behaviors, pairing judgments from 100 human participants with 23,520 responses from seven large language models under 16 personality conditions. Each human annotation preserves a preferred action alongside explicitly appropriate and inappropriate candidates. A structured construction pipeline covers behavioral alternatives, competing situational cues, and relevant history and future tasks. Evaluation distinguishes preferred-choice agreement from explicit rejection, using scenario-grouped splits for trainable predictors. Simple frequency and persona-voting baselines illustrate these objectives. Across the tested prompts, model and human behavior distributions differ, and the diversity gap remains after matching response counts: humans exhibit 4.68 distinct choices per scenario, compared with 2.06--3.46 for the models. Human scenario-level plurality agreement is 51.5%, describing disagreement rather than a universal prediction ceiling. InterSocialBench supports evaluating social behavior selection without replacing individual judgments with a single consensus label.
LLM companions are deployed at scale in personally consequential settings, yet poorly evaluated. Existing benchmarks use hand-authored scenarios and prompted simulators, aggregate empathy into one score, and overlook judge biases such as same-family favoritism and scale drift. We introduce CompanionBench, an interactive bilingual benchmark. To our knowledge, it is the first companion benchmark to ground both its scenarios and a trained user simulator in de-identified real-world data. A hidden disclosure gate branches each persona's trajectory on the agent's own behavior, controlling the interaction state space without scripting dialogue. We operationalize ten capabilities derived from 25 theories across psychology and counseling, four of them not graded explicitly by prior work: holding ambiguity, selfobject responsiveness, positive resonance and calibrated challenge. Agents are assessed on two complementary axes: a subjective ten-capability rubric and a deterministic measure of whether deeper disclosure was earned. A cross-family panel dilutes same-family favoritism; an Item Response Theory model separates agent quality from judge severity. Theory fixes what to measure and how personas are structured; real data supply events, history, and profiles -- coverage from theory, authenticity from data. Rankings are reproducible in both languages (rho = 0.996 ZH / 0.953 EN). Evaluating 28 agents reveals capability-level differences obscured by aggregate scores. Emotion regulation and calibrated challenge remain common weaknesses; holding ambiguity discriminates most. Role-play agents rank near the bottom: immersion does not imply relational competence. Across agents, the dominant failure mode is substituting surface warmth for substantive relational support. We will release 500 Chinese-English parallel pairs and the evaluation code.
Evaluating LLM agents in realistic service scenarios requires complex task dependencies, imperfect user behavior, and an evaluation that accommodates multiple valid solutions. We introduce CRAB-Bench (Constraint-based Realistic Agent Benchmark) and RUSE (Realistic User Simulation Engine) to address this gap. CRAB-Bench generates tasks via a constraint graph over multiple interdependent entities with structured distractors, requiring agents to reason carefully over thousands of misleading candidates where only a tiny fraction of solutions are valid. RUSE replaces cooperative, template-like simulators with realistic users grounded in human behavioral studies, instantiated across diverse personas and four behavioral dimensions. Experiments on four frontier LLM agents show that the best model achieves only 61% pass@1 on CRAB-Bench, and switching to RUSE causes further drops of up to 57%, concentrated in task-solving ability rather than conversational quality. Information Disclosure is the most damaging behavioral dimension, and agents interacting with RUSE are less likely to admit mistakes, instead masking errors through implicit corrections.
As humans delegate more tasks and decisions to artificial intelligence (AI), we risk losing control of our individual and collective futures. Relatively simple algorithmic systems already steer human decision-making, such as social media feed algorithms that lead people to unintentionally and absent-mindedly scroll through engagement-optimized content. In this paper, we develop the idea of human agency by integrating philosophical and scientific theories of agency with AI-assisted evaluation methods: using large language models (LLMs) to simulate and validate user queries and to evaluate AI responses. We develop HumanAgencyBench (HAB), a scalable and adaptive diagnostic tool for six behaviors related to human agency. HAB measures the tendency of an AI assistant to Ask Clarifying Questions, Avoid Value Manipulation, Correct Misinformation, Defer Important Decisions, Encourage Learning, and Maintain Social Boundaries. We find low-to-moderate agency support in contemporary LLM-based assistants, with substantial variation across system developers and behaviors. For example, while Anthropic LLMs most support human agency overall, they are the least supportive LLMs in terms of Avoid Value Manipulation. These behaviors do not appear to consistently result from increasing LLM capabilities or instruction-following (e.g., RLHF); we encourage further study of these behaviors so that developers and users can better understand the complexities of modern human-AI interaction.
Benjamin Sturgeon, Daniel Samuelson, Jacob Haimes +1