Certified Selective Automation of LLM Agent Evaluation

Comparing and selecting task-oriented LLM agents increasingly relies on a low-cost offline evaluation gate: persona-driven LLM user-simulators converse with each candidate, an LLM-as-a-judge scores the transcripts, and the higher-scoring agent is promoted. We introduce GAUGE, a reusable offline protocol that measures whether this gate's ranking matches a grounded verifiable reward across 25 agents from six providers on the $\tau^2$-bench and SimulatorArena benchmarks, separating two kinds of evaluation validity that release practices conflate: ranking validity and construct validity. First, a satisfaction-success gap: satisfaction carries essentially no information about task success, as conversations rated satisfied by our blind panel are decorrelated from actual success, with 57.5% of them failing the customer's task, a pattern consistent across five rater populations, both benchmarks, and every subjective dimension we rated. Second, while the gate's ranking is robust across the broad capability span, it loses resolution among the near-equal strong agents: this decision-disagreement rate jumps from $<$1% on wide-reward pairs to 31% on close pairs. The gate is thus human-validated yet mis-anchored. As a remedy, we propose a calibrate-then-trust cadence in which a judge-free completion bit is a zero-cost tripwire for truncation regressions.

Automated evaluation of tool-using large language model (LLM) agents is widely assumed to be reliable, but this assumption has rarely been validated against human annotation. We introduce AgentProp-Bench, a 2,000-task benchmark with 2,300 traces across four domains, nine production LLMs, and a 100-label human-validated subset. We quantify judge reliability, characterize error propagation, and evaluate a runtime mitigation. Substring-based judging agrees with human annotation at kappa=0.049 (chance-level); a three-LLM ensemble reaches kappa=0.432 (moderate) with a conservative bias. Under validated evaluation, a parameter-level injection propagates to a wrong final answer with human-calibrated probability approximately 0.62 (range 0.46-0.73 across models). Rejection (catching bad parameters) and recovery (correcting after acceptance) are independent model capabilities (Spearman rho=0.126, p=0.747). A tuned runtime interceptor reduces hallucination on GPT-4o-mini by 23.0 percentage points under a concurrent n=600 control, but shows no significant effect on Gemini-2.0-Flash, whose aggressive parameter rejection eliminates the target failure mode. All code, data, traces, and human labels are released at https://github.com/bhaskargurram-ai/agenthallu-bench.

As agentic systems tackle increasingly complex multi-step tasks, evaluating their trajectories presents a major bottleneck - human annotation of a single trajectory on popular agentic benchmarks can take hours, making it difficult to scale evaluations for measuring performance or curating training data. This has driven widespread reliance on automated approaches such as LLM-as-a-judge (LLMJ) to critique agents at the process and outcome-levels at scale, however, the soundness of LLMJ critiques often goes unmeasured. Here, we introduce Counsel, the first public dataset of meta-evaluations for agentic tasks. Counsel consists of process-level critiques from open-weight LLMJs on two agent benchmarks: tau-bench (customer support agents) and DA-Code (coding agents), and human meta-evaluations of these critiques. Human annotators label critiques on each flagged error as "spot on", "correct location but poor reasoning", or "should not have flagged", achieving reliable inter-annotator agreement (Krippendorff's alpha of 0.78). The resulting dataset stratifies LLMJ critiques by human alignment across both error location within a trajectory and reasoning quality, serving as valuable data to calibrate, improve, or train LLMJs for agents. Comparing open-weight judges, we find that more capable judge models and more reasoning effort both enabled improved human agreement, with the strongest judge reaching ~88% agreement on location and ~65% on reasoning. Counsel is generated using open-weight models and is permissively licensed for broad community use, which we hope will enable rigorous study and improved alignment of LLM-based evaluators for agentic systems.