HEAR: Real Voices, Real Bias: A Large-Scale Human-Recorded, Demographically Diverse Benchmark for Audio Language Models

Large Audio-Language Models (LALMs) are increasingly integrated into daily applications, yet their generative biases remain underexplored. Existing speech fairness benchmarks rely on synthetic speech and Multiple-Choice Questions (MCQs), both offering a fragmented view of fairness. We propose VIBE, a framework that evaluates generative bias through open-ended tasks such as personalized recommendations, using human-recorded speech. Unlike MCQs, our method allows stereotypical associations to manifest organically without predefined options, making it easily extensible to new tasks. Evaluating 12 state-of-the-art LALMs reveals systematic biases in realistic scenarios. Both gender and accent cues trigger statistically significant distributional shifts, and bias magnitude is strongly task-dependent.

Current voice AI benchmarks typically evaluate isolated capabilities such as speech intelligibility, word error rate, or text-based dialogue quality, but they rarely test whether systems harness the acoustic information that distinguishes spoken language from its textual representation. To this end, we introduce the Real World Voice EQ Bench, a multidimensional benchmark for evaluating voice AI across text-to-speech (TTS), speech-to-speech (STS), speech understanding (SU), and automatic speech recognition (ASR). Our evaluations indicate that performance is highly dimension-specific. For TTS, naturalness, expressiveness, identity stability, and reliability are largely independent evaluation dimensions. For STS, access to audio does not guarantee use of vocal affect, and some agents remain largely transcript-driven. For SU, models perform unevenly across paralinguistic tasks. For ASR, real world accent, emotion, noise, and conversational conditions expose failures that are not captured by established clean-speech benchmarks. Together, these results show that voice AI should be evaluated as a profile of acoustic, expressive, interactional, and robustness capabilities rather than by a single aggregate score.

As pretrained large language models replace task-specific decoders in speech recognition, a critical question arises: do their text-derived priors make recognition fairer or more biased across demographic groups? We evaluate nine models spanning three architectural generations (CTC with no language model, encoder-decoder with an implicit LM, and LLM-based with an explicit pretrained decoder) on about 43,000 utterances across five demographic axes (ethnicity, accent, gender, age, first language) using Common Voice 24 and Meta's Fair-Speech, a controlled-prompt dataset that eliminates vocabulary confounds. On clean audio, three findings challenge assumptions: LLM decoders do not amplify racial bias (Granite-8B has the best ethnicity fairness, max/min WER = 2.28); Whisper exhibits pathological hallucination on Indian-accented speech with a non-monotonic insertion-rate spike to 9.62% at large-v3; and audio compression predicts accent fairness more than LLM scale. We then stress-test these findings under 12 acoustic degradation conditions (noise, reverberation, silence injection, chunk masking) across both datasets, totaling 216 inference runs. Severe degradation paradoxically compresses fairness gaps as all groups converge to high WER, but silence injection amplifies Whisper's accent bias up to 4.64x by triggering demographic-selective hallucination. Under masking, Whisper enters catastrophic repetition loops (86% of 51,797 insertions) while explicit-LLM decoders produce 38x fewer insertions with near-zero repetition; high-compression audio encoding (Q-former) reintroduces repetition pathology even in LLM decoders. These results suggest that audio encoder design, not LLM scaling, is the primary lever for equitable and robust speech recognition.