Intent Discovery
Intent discovery focuses on automatically identifying user intents, both known and novel, from textual data like dialogue utterances or online queries, often using limited labeled examples. Current research emphasizes robust methods for handling imbalanced data distributions and improving the accuracy of pseudo-labeling techniques, frequently employing contrastive learning, clustering algorithms, and large language models to generate cluster-friendly representations and reliable pseudo-labels. This field is crucial for improving the efficiency and adaptability of conversational AI systems and other applications requiring real-time understanding of user needs, particularly in open-world scenarios where new intents constantly emerge. The development of effective intent discovery methods directly impacts the performance and scalability of various natural language processing applications.
Papers
Continual Generalized Intent Discovery: Marching Towards Dynamic and Open-world Intent Recognition
Xiaoshuai Song, Yutao Mou, Keqing He, Yueyan Qiu, Pei Wang, Weiran Xu
Large Language Models Meet Open-World Intent Discovery and Recognition: An Evaluation of ChatGPT
Xiaoshuai Song, Keqing He, Pei Wang, Guanting Dong, Yutao Mou, Jingang Wang, Yunsen Xian, Xunliang Cai, Weiran Xu