Social Chatbots

Social chatbots aim to create engaging and believable conversational AI companions, focusing on improving both the technical fluency and the social appropriateness of their interactions. Current research emphasizes enhancing chatbot engagement through techniques like incorporating storytelling elements, leveraging large language models (LLMs) such as GPT-3 and GPT-4, and refining evaluation methods by incorporating both online user feedback and automated assessments. This field is significant because it addresses crucial challenges in human-computer interaction, including the development of more natural and socially acceptable AI, and has implications for various applications, from online communities to workplace collaboration.