Towards Reliable Recommender Systems for Rating Data
Authors: Aurore Archimbaud, Andreas Alfons, Ines Wilms
Organizations: TBS Business School · Erasmus University Rotterdam · Maastricht University
Abstract
Recommender systems are widely used in the digital landscape to match users with content fitting their preferences. However, growing concerns about fake accounts, strategic manipulation, and other deceptive online behavior place increasing pressure on the reliability of these systems. A common statistical approach behind recommender systems is so-called matrix completion, which predicts how users would rate items they have not yet consumed based on patterns in observed ratings. Realistically applying matrix completion methods requires jointly addressing several overlooked challenges: (i) ratings on discrete scales (such as 1--5 stars); (ii) the presence of malicious users who deliberately manipulate the system to their advantage through fake profiles; (iii) ratings missing not at random since users are more likely to consume items they expect to like; and (iv) fostering transparency, reproducibility, and stability. We jointly address these challenges by proposing a novel method, Robust Discrete Matrix Completion (RDMC), designed to capture the key characteristics of sparse rating data while remaining reliable in the presence of manipulation. We evaluate RDMC through two case studies and carefully designed simulation experiments. Our work thereby offers a statistically-sound blueprint for future studies on how to evaluate recommender systems under realistic scenarios.
Many important tasks of large-scale recommender systems can be naturally cast as testing multiple linear forms for noisy matrix completion. These problems, however, present unique challenges because of the subtle bias-and-variance tradeoff of and an intricate dependence among the estimated entries induced by the low-rank structure. In this paper, we develop a general approach to overcome these difficulties by introducing new statistics for individual tests with sharp asymptotics both marginally and jointly, and utilizing them to control the false discovery rate (FDR) via a data splitting and symmetric aggregation scheme. We show that valid FDR control can be achieved with guaranteed power under nearly optimal sample size requirements using the proposed methodology. Extensive numerical simulations and real data examples are also presented to further illustrate its practical merits.
The unfairness of recommender systems has become a topic of concern due to its significant social and ethical implications. Although existing works have shown the effectiveness of attacks on the performance of recommender systems (e.g., promotion and demotion attack), the study of fairness attacks on recommender systems remains largely under-explored. To this end, we propose a novel structure-aware reinforcement learning-based fairness attack method designed to exacerbate the unfairness of target recommender systems. Specifically, we first employ a graph-based structure encoder to model the structural dependencies among the generated fake user-item interactions and the original user-item interactions. Then, we model the sequential dependency of the injected fake items using a recurrent neural network. Based on the learned structure-aware and sequence-aware representations of the fake user and item, the item selection policy attentively decides the next injected fake item. Since the target recommender system may employ fairness-aware training and leverage the user's sensitive attribute information, such as gender, we further designed a gender selection policy to decide the gender of the entire fake user profile. Both the item selection and gender selection policy are learned jointly in our proposed method. Finally, experimental results on four types of target recommendation models and two real-world datasets demonstrate the effectiveness of the proposed attack method in exacerbating the unfairness of recommender systems.
The growing popularity of group activities has increased the need for methods that provide recommendations to groups of users given their individual preferences. Many existing group recommender systems rely on aggregating individual user preferences, but they often struggle with high-dimensional and highly sparse rating data commonly found in real-world scenarios. We propose Group Rank-Constrained Deep Matrix Completion (Group RC-DMC), a novel framework that extends RC-DMC by integrating group-level representation learning via a Set-Transformer aggregator, jointly leveraging low-rank structure and attention-based nonlinear modeling. Unlike most existing group recommender systems, Group RC-DMC unifies explicit low-rank regularization, linear encoder-decoder architectures, and attention-based nonlinear group modeling within a single framework, yielding accurate predictions at both the individual and group levels. Group RC-DMC addresses data sparsity through low-rank matrix completion, computing per-user latent representations from observed ratings only, and enforcing a rank constraint on the latent space using a nuclear-norm proximal step based on periodic singular value thresholding. The decoder is parametrized as a low-rank factorization, enabling efficient inference. Experimental results on the MovieLens and Goodbooks datasets demonstrate that Group RC-DMC achieves superior reconstruction accuracy, measured by lower group RMSE, while remaining computationally efficient and competitive in group-level performance in terms of precision, recall, and F1 score compared with weighted-before-factorization (WBF) and after-factorization (AF) baselines. The results highlight the model's ability to recover the underlying low-rank structure of user-item interactions and provide robust group recommendations across small, medium, and large user groups.
Mubaraka Sani Ibrahim, Lehel Csató, Isah Charles Saidu