LatentCRS: A Variational EM Framework for Bridging Semantics and Behavior in LLM-based Conversational Recommendation
Authors: Guanrong Li, Kuo Tian, Jinnan Qi, Qinghan Fu, Zhen Wu, Rui Xia, Xinyu Dai
Organizations: Nanjing University Nanjing, Jiangsu, China
Abstract
Conversational Recommender Systems (CRS) powered by Large Language Models (LLMs) enable users to articulate explicit and dynamic preferences, overcoming the limitations of fixed templates. However, despite their superior semantic proficiency, LLMs have not yet achieved corresponding improvements in recommendation accuracy. This discrepancy arises from a fundamental representation gap: while LLMs operate within a semantic space, they lack the behavioral grounding needed to encode user behavioral patterns, such as item co-occurrences, which are crucial for accurate recommendations. To address this, we propose a model-agnostic Variational EM Framework for Bridging Semantics and Behavior in LLM-based Conversational Recommendation (LatentCRS). Based on the observation that dialogue and interactions reflect the same latent intent, LatentCRS uses a variational expectation-maximization (EM) procedure, where user intent connects semantic representations with behavioral patterns. Extensive experiments on real-world datasets demonstrate that LatentCRS effectively bridges the representation gap and outperforms baselines.
We investigate the role of conversational context modeling in user preference tracking for Conversational Recommendation Systems (CRSs). In this regard, we propose DREAMS, a novel tree-structured context modeling framework that explicitly captures user preference evolution throughout multi-turn interactions. DREAMS introduces two specialized node types to support the two fundamental objectives of CRSs: preference elicitation and preference exploitation. Specifically, elicitation nodes leverage Monte Carlo Tree Search (MCTS) to strategically explore conversational actions and infer latent user preferences, while exploitation nodes employ LLM-based refinement to transform the tracked preference state into structured retrieval queries for recommendation. Extensive experiments on benchmark datasets demonstrate the effectiveness of DREAMS and its design.
Large Language Models (LLMs) have shown strong potential for recommendation by leveraging their semantic understanding and contextual modeling capabilities. Recent studies further introduce reasoning mechanisms to improve user preference modeling. However, explicit natural-language reasoning incurs substantial inference overhead, whereas existing latent reasoning methods mainly focus on generating or verifying intermediate states, leaving their layer-wise preference roles and contributions insufficiently characterized. We propose HiLaR, a Hierarchical Latent Reasoning framework with layer-aware reinforcement optimization for LLM-based recommendation. HiLaR constructs temporal-guided hierarchical user preference representations, aligns them with multiple LLM latent reasoning states, and organizes the reasoning process from broad preferences to fine-grained current intents. To further optimize the reasoning trajectory, HiLaR combines final recommendation feedback with layer-aware process rewards derived from the marginal target-likelihood gain of each state. Experiments on four Amazon benchmark datasets show that HiLaR generally outperforms strong sequential, generative, and LLM-based recommendation baselines. Ablation and sensitivity analyses further verify the contribution of hierarchical representation learning, latent alignment, and process-level optimization. Our code is available in https://github.com/hupeiyu21/HiLaR.
Conversational recommender systems (CRSs) are a core component of next-generation intelligent recommender systems because they enable users to actively elicit preferences, clarify intentions, and adapt recommendations in real time. However, there are two key obstacles in the CRS domain: evaluation and access to training data. Evaluating CRSs through real human studies is more critical than for traditional recommender systems, yet such studies are both costly and time-consuming. Moreover, CRS interaction data are often difficult to obtain for model training due to privacy concerns. Large language model (LLM)-based user simulators have shown promise in addressing both challenges by generating synthetic user interactions for evaluation and training. However, existing approaches suffer from systematic positive bias, data leakage, and limited behavioral diversity, and they rely on brittle manual prompt engineering that requires extensive domain expertise. In this paper, we propose a framework to automatically optimize prompts for LLM-based user simulators in CRSs, simultaneously mitigating these issues. Experimental results demonstrate that the proposed framework achieves improved behavioral alignment with human interaction patterns compared to baseline methods across diverse prompt settings.