With Argus Eyes: Assessing Retrieval Gaps via Uncertainty Scoring to Detect and Remedy Retrieval Blind Spots
Authors: Zeinab Sadat Taghavi, Ali Modarressi, Hinrich Schutze, Andreas Marfurt
Abstract
Reliable retrieval-augmented generation (RAG) systems depend fundamentally on the retriever's ability to find relevant information. We show that neural retrievers used in RAG systems have blind spots, which we define as the failure to retrieve entities that are relevant to the query, but have low similarity to the query embedding. We investigate the training-induced biases that cause such blind spot entities to be mapped to inaccessible parts of the embedding space, resulting in low retrievability. Using a large-scale dataset constructed from Wikidata relations and first paragraphs of Wikipedia, and our proposed Retrieval Probability Score (RPS), we show that blind spot risk in standard retrievers (e.g., CONTRIEVER, REASONIR) can be predicted pre-index from entity embedding geometry, avoiding expensive retrieval evaluations. To address these blind spots, we introduce ARGUS, a pipeline that enables the retrievability of high-risk (low-RPS) entities through targeted document augmentation from a knowledge base (KB), first paragraphs of Wikipedia, in our case. Extensive experiments on BRIGHT, IMPLIRET, and RAR-B show that ARGUS achieves consistent improvements across all evaluated retrievers (averaging +3.4 nDCG@5 and +4.5 nDCG@10 absolute points), with substantially larger gains in challenging subsets. These results establish that preemptively remedying blind spots is critical for building robust and trustworthy RAG systems.
Standard Retrieval-Augmented Generation (RAG) systems predominantly rely on semantic relevance as a proxy for utility. However, this assumption collapses in realistic decision-making scenarios where user queries are laden with cognitive biases, such as false premises or confirmation bias. In such cases, maximizing relevance paradoxically promotes the retrieval of sycophantic evidence that reinforces hallucinations, a critical failure we term the ``Relevance-Robustness Gap''. To bridge this gap, we propose CoRM-RAG (Counterfactual Risk Minimization for RAG), a framework that aligns retrieval with decision safety rather than mere similarity. Grounded in causal intervention, we introduce a Cognitive Perturbation Protocol to simulate user biases during training, which is then distilled into a lightweight Evidence Critic. This scoring module learns to identify documents that possess sufficient evidential strength to steer the model toward correctness despite adversarial query perturbations. Extensive experiments on decision-making benchmarks demonstrate that CoRM-RAG significantly outperforms strong dense retrievers and LLM-based rerankers in adversarial settings, while enabling effective risk-aware abstention through reliable robustness scoring. Our code is available at https://github.com/PeiYangLiu/CoRM-RAG.git.
Retrieval-Augmented Generation (RAG) systems are often evaluated using final answer accuracy, even though their failures can originate from preprocessing, retrieval, context packing, or generation. This paper presents a controlled empirical study of RAG sensitivity, robustness, and stability across 56 experimental runs. We evaluate how chunk size, retrieval depth (top k), embedding-based reranking, probabilistic retrieval noise, and repeated seeded runs affect retrieval, context packing, and generation behavior. Using a fixed 500-question QA subset mapped to 20,958 unique corpus contexts, we analyze both final answer metrics and intermediate failure modes. Across these experiments, retrieval-oriented metrics improved under broader retrieval settings, while downstream exact-match and F1 scores often behaved non-monotonically. We also observe preprocessing-induced answer loss under smaller chunk sizes, progressive degradation under retrieval corruption, and higher observed variance in broader retrieval regimes. These findings suggest that RAG evaluation should include sensitivity, robustness, stability, and multi-stage failure analysis rather than relying only on final answer accuracy.
Retrieval quality is the primary bottleneck for accuracy and robustness in retrieval-augmented generation (RAG). Current evaluation relies on heuristically constructed query sets, which introduce a hidden intrinsic bias. We formalize retrieval evaluation as a statistical estimation problem, showing that metric reliability is fundamentally limited by the evaluation-set construction. We further introduce \emph{semantic stratification}, which grounds evaluation in corpus structure by organizing documents into an interpretable global space of entity-based clusters and systematically generating queries for missing strata. This yields (1) formal semantic coverage guarantees across retrieval regimes and (2) interpretable visibility into retrieval failure modes. Experiments across multiple benchmarks and retrieval methods validate our framework. The results expose systematic coverage gaps, identify structural signals that explain variance in retrieval performance, and show that stratified evaluation yields more stable and transparent assessments while supporting more trustworthy decision-making than aggregate metrics.