Coverage, Not Averages: Semantic Stratification for Trustworthy Retrieval Evaluation

Retrieval-augmented generation improves the factuality of large language models by grounding responses in retrieved evidence, yet existing evaluation frameworks struggle to provide consistent, fine-grained diagnostics across the diverse spectrum of user queries, ranging from close-ended fact-seeking to open-ended explanatory requests. We propose Q-CARE, a query-agnostic and fully reference-free framework that enables fine-grained assessment by decomposing queries into sub-queries and answers into atomic claims. Q-CARE establishes a unified evaluation principle based on query coverage and claim verifiability, yielding coverage-aware retriever metrics (C-Prec@k, C-nDCG@k) and claim-level generator metrics (Completeness, Conciseness, and Verifiableness). On a human-annotated benchmark spanning eight datasets, Q-CARE achieves higher correlation with human judgments than four existing RAG evaluation metrics, including RAGEval and RAGChecker, proving its effectiveness as a reliable, automated evaluation framework. Code and data are publicly available at https://github.com/DISL-Lab/Q-CaRE-COLM-26.

Retrieval-Augmented Generation (RAG) systems are often evaluated using final answer accuracy, even though their failures can originate from preprocessing, retrieval, context packing, or generation. This paper presents a controlled empirical study of RAG sensitivity, robustness, and stability across 56 experimental runs. We evaluate how chunk size, retrieval depth (top k), embedding-based reranking, probabilistic retrieval noise, and repeated seeded runs affect retrieval, context packing, and generation behavior. Using a fixed 500-question QA subset mapped to 20,958 unique corpus contexts, we analyze both final answer metrics and intermediate failure modes. Across these experiments, retrieval-oriented metrics improved under broader retrieval settings, while downstream exact-match and F1 scores often behaved non-monotonically. We also observe preprocessing-induced answer loss under smaller chunk sizes, progressive degradation under retrieval corruption, and higher observed variance in broader retrieval regimes. These findings suggest that RAG evaluation should include sensitivity, robustness, stability, and multi-stage failure analysis rather than relying only on final answer accuracy.

Existing QA benchmarks typically assume distinct documents with minimal overlap, yet real-world retrieval-augmented generation (RAG) systems operate on corpora such as financial reports, legal codes, and patents, where information is highly redundant and documents exhibit strong inter-document similarity. This mismatch undermines evaluation validity: retrievers can be unfairly undervalued even when they retrieve documents that provide sufficient evidence, because redundancy across documents is not accounted for in evaluation. On the other hand, retrievers that perform well on standard benchmarks often generalize poorly to real-world corpora with highly similar and redundant documents. We present RARE (Redundancy-Aware Retrieval Evaluation), a framework for constructing realistic benchmarks by (i) decomposing documents into atomic facts to enable precise redundancy tracking and (ii) enhancing LLM-based data generation with CRRF. RAG benchmark data usually requires multiple quality criteria, but LLMs often yield trivial outputs. CRRF scores criteria separately and fuses decisions by rank, improving the reliability of generated data. Applying RARE to Finance, Legal, and Patent corpora, we introduce RedQA, where a strong retriever baseline drops from 66.4% PerfRecall@10 on 4-hop General-Wiki to 5.0-27.9% PerfRecall@10 at 4-hop depth, revealing robustness gaps that current benchmarks fail to capture. RARE enables practitioners to build domain-specific RAG evaluations that faithfully reflect real-world deployment conditions.