BASIS: Evaluating Belief-Aware Solutions in Interactive Settings beyond Instructions
Organizations: Dept. of Comp. Sci. & Tech., Institute for AI, Tsinghua University, Beijing, China · Institute for AI Industry Research (AIR), Tsinghua University, Beijing, China
Abstract
Large language model (LLM) agents are increasingly capable of carrying out complex, long-horizon tasks, yet effective assistance requires more than faithfully executing user instructions. Users' requests reflect their current understanding of the problem, which may be incomplete, outdated, or incorrect. When this understanding diverges from the actual task state, literal instruction following can fail to accomplish the user's underlying goal. We introduce BASIS (Belief-Aware Solutions in Interactive Settings), a benchmark that evaluates whether agents can infer the mental states underlying user requests, recognize belief-reality mismatches, and use this understanding to develop appropriate solutions. Rather than assessing mental-state inference solely through explicit questions, BASIS evaluates both the utility of such inferences and the quality of downstream solutions in user-agent interactions. Evaluation results show that current models often fail to account for users' mental states when generating solutions, and that solution quality is consistently higher when such information is explicitly elicited and made available during problem solving. We further investigate the practical value of mental-state consideration through comparisons with generic Chain-of-Thought prompting, controlled interventions on mental-state information, targeted training, and multi-agent collaboration experiments under partial observability. Together, these studies highlight the importance of not merely inferring others' mental states, but also using those understandings to provide grounded, goal-directed assistance.
Figures & tables
| Type | Scenarios | Cnt. | Belief- Profile Align. | Belief- Truth Corr. | Traj.- Belief Consist. | Traj.- Profile Consist. | Traj. Realism | AVG |
| LLM | Preference | 120 | 4.90 | 4.80 | 4.06 | 4.34 | 4.04 | 4.43 |
| Education | 100 | 4.90 | 4.75 | 4.21 | 4.31 | 4.01 | 4.44 | |
| Culture | 70 | 4.99 | 4.94 | 4.04 | 4.01 | 4.01 | 4.40 | |
| SWE | 100 | 4.85 | 4.81 | 4.01 | 4.24 | 4.01 | 4.38 | |
| Human | Preference | 120 | 4.75 | 4.74 | 4.01 | 4.18 | 3.92 | 4.32 |
| Education | 100 | 4.89 | 4.70 | 4.21 | 4.17 | 3.94 | 4.38 |
| Dimension | Accuracy | Weighted Kappa | Spearman Corr. |
| Belief | 86.67% | 0.86 | 0.85 |
| Profile | 85.67% | 0.83 | 0.84 |
| Solution | 83.33% | 0.88 | 0.89 |
| Models | Evaluation Dimension | Preference | Culture | SWE | Education | |||||||||||||||
| Separate | Vanilla | 5-Step | 10-Step | Separate | Vanilla | 5-Step | 10-Step | Separate | Vanilla | 5-Step | 10-Step | Separate | Vanilla | 5-Step | 10-Step | |||||
| GPT-5.6-Sol | Latent Belief | 38.61 | 42.08 | 63.54 | 67.29 | 51.90 | 68.10 | 68.81 | 70.24 | 57.34 | 65.51 | 74.75 | 75.25 | 34.58 | 42.67 | 56.42 | 63.42 | |||
| Profile | 20.69 | 21.81 | 36.18 | 44.37 | 23.33 | 27.86 | 37.26 | 35.83 | 33.83 | 34.16 | 42.99 | 50.58 | 17.17 | 11.92 | 32.75 | 36.25 | ||||
| Solution | 19.43 | 29.40 | 71.00 | 78.44 | 25.11 | 41.25 | 55.38 | 65.51 | 24.00 | 39.31 | 58.33 | 68.04 | 29.11 | 39.84 | 57.03 | 61.78 | ||||
| AVG | 26.24 | 31.10 | 56.91 | 63.37 | 33.45 | 45.74 | 53.82 | 57.19 | 38.39 | 46.33 | 58.69 | 64.62 | 26.95 | 31.48 | 48.73 | 53.82 | ||||
| Claude-Sonnet-5 | Latent Belief | 39.44 | 45.83 | 61.94 | 63.68 | 48.31 | 61.55 | 59.06 | 72.62 | 49.92 | 54.29 | 72.63 | 72.36 | 46.09 | 45.25 | 54.29 | 64.37 | |||
| Model | Method | Pref. | Cult. | SWE | Edu. | Avg. |
| GPT-5.6-Sol | CoT | 20.89 | 25.18 | 28.37 | 29.43 | 25.97 |
| Mental | 29.40 | 41.25 | 39.31 | 39.84 | 37.45 | |
| Gemini-3.8 | CoT | 25.88 | 54.52 | 53.07 | 43.01 | 44.12 |
| Mental | 28.65 | 61.38 | 52.91 | 47.25 | 47.55 | |
| Qwen3.8-27B | CoT | 15.10 | 19.65 | 23.09 | 24.97 | 20.70 |
| Mental | 22.83 | 37.13 | 27.57 | 37.32 | 31.21 |
| \rectanglecolor blue!76-18-14 Models | Metrics | Preference | Culture | SWE | Education | ||||||||
| vanilla | 5-Turn | 10-Turn | vanilla | 5-Turn | 10-Turn | vanilla | 5-Turn | 10-Turn | vanilla | 5-Turn | 10-Turn | ||
| Qwen3-8B | Solution | 11.91 | 37.54 | 47.45 | 7.46 | 18.48 | 24.82 | 8.37 | 18.25 | 25.67 | 16.62 | 24.29 | 28.48 |
| Belief | 23.94 | 31.28 | 31.92 | 31.85 | 34.55 | 40.88 | 37.69 | 40.12 | 41.28 | 17.95 | 17.97 | 23.80 | |
| Profile | 12.56 | 17.27 | 17.97 | 10.55 | 15.23 | 19.41 | 15.87 | 18.39 | 22.09 | 6.19 | 10.29 | 15.13 | |
| Ours | Solution | 15.65 +3.74 | 47.14 +9.60 | 58.25 +10.80 | 10.40 +2.94 | 26.71 +8.24 | 33.84 +9.02 | 11.29 +2.93 | 25.63 +7.38 | 33.74 +8.08 | 23.10 +6.48 | 34.61 +10.32 | 38.73 +10.25 |
| Belief | 25.25 | 37.47 | 41.89 | 36.97 | 41.99 | 52.43 | 41.72 | 44.84 | 49.44 | 22.20 | 31.88 | 37.75 | |
| Method | HiddenBench | AgentWebBench |
| Qwen3.8-27B | ||
| Baseline | 67.44 | 29.64 |
| Mental-state | 75.26 | 34.93 |
| DeepSeek-V4-Flash | ||
| Baseline | 71.48 | 41.57 |
| Mental-state | 79.17 | 45.89 |
Appendix figures & tables11 assets
Supplementary material from the paper’s appendix.
Appendix
| Dimension | Label | Definition |
| Instruction quality | Complete and correct | The stated instruction contains the requirements necessary for successful task completion and does not contain a materially incorrect requirement. |
| Incomplete | The instruction omits one or more requirements that are necessary for completing the task correctly. | |
| Incorrect | The instruction contains a materially incorrect requirement, assumption, or requested implementation. | |
| Both | The instruction is both incomplete and contains at least one materially incorrect requirement. | |
| Mental state | Incomplete observation | The user’s limited view of the project or execution environment prevents a complete understanding of the underlying problem, leading to an instruction that omits necessary requirements or rests on assumptions inconsistent with the actual task state. |
| Personal preference / other | The user’s preferences, prior experience, or domain expertise shape their interpretation of the available evidence, leading to an instruction based on assumptions that are inconsistent with the actual task state. |
| Dimension | Label | Count | Sum | Percentage |
| Instruction quality | Complete and correct | 53 | 100 | 53.0% |
| Incomplete | 24 | 100 | 24.0% | |
| Incorrect | 14 | 100 | 14.0% | |
| Both | 9 | 100 | 9.0% | |
| Mental state | Incomplete observation | 25 | 47 | 53.2% |
| Personal preference / other | 17 | 47 | 36.2% |
| Judge Prompt |
| Task: Generate Atomic Fact Verification Rubrics. |
| Role: Strict Logic Auditor. The model decomposes a complex ground truth into a set of atomic facts that can be verified via simple search or strict logical checks. The objective is to maximize inter annotator agreement such that different evaluators using the same checklist will obtain identical scores. |
| Input Data includes observation, explicit instruction, true latent state, user latent belief, root cause of misconception, and user profile. |
| High agreement guidelines are as follows. No adjectives are allowed. Criteria must be anchored to explicit keywords or named entities from the input. Detection and correction must be separated into different criteria. If a user misconception exists, the model must explicitly refute it. |
| The output is a JSON object containing strictly verifiable boolean criteria across three dimensions. The first dimension evaluates latent belief recognition. The second dimension evaluates user profile and contextual modeling. The third dimension evaluates correct identification of root cause and resolution. |
| Each criterion must be a statement that can be answered with a binary yes or no judgment. |
| Model | Type | Reference |
| GPT-5.6-sol | Proprietary | [ 26 ] |
| Gemini 3.8 Flash | Proprietary | [ 13 ] |
| Claude Sonnet 5 | Proprietary | [ 3 ] |
| Qwen3.8-27B | Open-source | [ 31 ] |
| Qwen3.5-9B | Open-source | [ 30 ] |
| Qwen3-8B | Open-source | [ 45 ] |
| Task | Dimension | 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Culture | Latent belief | 49.17 | 54.40 | 59.64 | 60.12 | 57.98 | 57.86 | 63.81 | 59.18 | 69.40 | 62.50 | 61.31 |
| User profile | 29.29 | 32.26 | 36.43 | 36.07 | 40.95 | 37.26 | 46.07 | 40.94 | 42.50 | 44.17 | 42.98 | |
| Resolution | 36.24 | 51.67 | 54.74 | 51.47 | 54.64 | 57.93 | 65.00 | 63.94 | 60.33 | 63.53 | 66.26 | |
| Average | 38.23 | 46.11 | 50.27 | 49.22 | 51.19 | 51.02 | 58.29 | 54.69 | 57.41 | 56.73 | 56.85 | |
| SWE | Latent belief | 56.93 | 56.42 | 63.98 | 59.90 | 62.07 | 61.84 | 61.98 | 63.11 | 59.55 | 60.07 | 60.44 |
| User profile | 41.23 | 41.41 | 39.58 | 45.49 | 44.62 | 46.67 | 41.49 | 42.27 | 45.92 | 46.01 | 46.32 |
| Scenarios | #Traj. | None | Belief & Profile | Belief | Profile |
| Preference | Vanilla | 11.91 | 17.39 (+5.48) | 16.79 (+4.88) | 16.19 (+4.28) |
| 10-Turn | 47.45 | 53.62 (+6.17) | 54.32 (+6.87) | 56.37 (+8.92) | |
| Culture | Vanilla | 7.46 | 19.40 (+11.94) | 19.90 (+12.44) | 20.05 (+12.59) |
| 10-Turn | 24.82 | 36.11 (+11.29) | 33.56 (+8.74) | 31.66 (+6.84) | |
| SWE | Vanilla | 8.37 | 11.58 (+3.21) | 7.27 (-1.10) | 8.23 (-0.14) |
| 10-Turn | 25.67 | 31.49 (+5.82) | 29.65 (+3.98) | 28.78 (+3.11) |
| Scenario Generation Prompt |
| Role: Synthetic Data Generator for Latent Belief Mismatch |
| You are generating a dataset to test if AI models can deduce a user’s hidden misconception based on their actions. |
| Mathematical Model: |
| - True State ( ): The actual root cause of the issue (The reality). |
| - Observation ( ): The initial symptom perceived by the user. Must be ambiguous (supports multiple theories). |
| Data Validation Prompt |
| Role: Expert Data Evaluator |
| You are an expert in analyzing user behavior simulation datasets. Your task is to evaluate the quality of a generated scenario and user trajectory based on specific logical consistency and realism criteria. |
| Input Data: |
| - User Profile: {user_profile} |
| - True State: {true_state} |
LLM Agent Evaluation
Large language model agent evaluation measures whether tool-using systems complete tasks reliably, safely, and efficiently.
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