Personalization in Question Answering (QA) requires answers that are both accurate and aligned with users' background, preferences, and historical context. Existing state-of-the-art methods primarily rely on retrieval-augmented generation (RAG) solutions that construct personal context by retrieving relevant items from the user's profile. Existing methods use the user's query directly to retrieve personal documents, and such strategies often lead to surface-level personalization. We propose PR2 (Personalized Retrieval-Augmented Reasoning), a reinforcement learning framework that integrates reasoning and retrieval from personal context for personalization. PR2 learns adaptive retrieval-reasoning policies, determining when to retrieve, what evidence to retrieve from user profiles, and how to incorporate it into intermediate reasoning steps. By optimizing multi-turn reasoning trajectories under a personalized reward function, the framework reinforces reasoning paths that better align with user-specific preferences and contextual signals reflected by the reward model. Extensive experiments on the LaMP-QA benchmark using three LLMs show that PR2 consistently outperforms strong baselines, achieving an average relative improvement of 8.8%-12% in personalized QA.
Figures & tables
Figure 1. An overview of PR 2 optimization based on GRPO.
Method
Art
Lifestyle
Society
Avg.
topk=1
0.3866
0.4468
0.5441
0.4592
topk=3
0.4265
0.5519
0.5983
0.5256
topk=5
0.3918
0.4602
0.5483
0.4668
Table 3. Retrieved document count on PR 2 (Qwen2.5-7B).
Figure 2. The log of reward, response length, and retrieval numbers on the LAMP-QA training.
Question answering studies how AI systems interpret questions and produce accurate, evidence-grounded answers across text, dialogue, and multimodal data.
Effective personalized question answering (PQA) in language models requires grounding responses in the user's underlying intent, where intent refers to the implicit ``why'' behind a query beyond its explicit wording. However, existing approaches to intent-aware personalization rely on multi-turn conversational context or rich user profiles, and do not explicitly model user intent during the reasoning process. This limits their effectiveness in single-turn settings, where the user's latent goal must be inferred from minimal input and integrated into the thinking and reasoning process. To bridge this gap, we propose IAP (Intent-Aware Personalization), a reinforcement learning framework that trains models to infer implicit user intent directly from a single-turn question and incorporate it into thinking steps through a tag-based schema for generating personalized, intent-grounded answers. By optimizing intent-aware answer trajectories under a personalized reward function, IAP reinforces generation paths that make implicit user intent explicit and produce responses that better align with the user's underlying goal. Through experiments on the LaMP-QA benchmark across six models, IAP consistently outperforms all baselines, achieving an average macro-score gain of around 7.5% over the strongest competitor, demonstrating that modeling implicit user intent within the training objective is a promising direction for PQA.
Maryam Amirizaniani, Benjamin Charles Germain Lee, Jevin West +1
While LLMs have demonstrated remarkable potential in Question Answering (QA), evaluating personalization remains a critical bottleneck. Existing paradigms predominantly rely on lexical-level similarity or manual heuristics, often lacking sufficient data-driven validation. We address this by mining Community-Individual Preference Divergence (CIPD), where individual choices override consensus, to distill six key personalization factors as evaluative dimensions. Accordingly, we introduce CoPA, a benchmark with 1,985 user profiles for fine-grained, factor-level assessment. By quantifying the alignment between model outputs and user-specific cognitive preferences inferred from interaction patterns, CoPA provides a more comprehensive and discriminative standard for evaluating personalized QA than generic metrics. The code is available at https://github.com/bjzgcai/CoPA.
Hang Su, Zequn Liu, Chen Hu +3
East China Normal University, China · Zhongguancun Academy, China
Large language models (LLMs) remain brittle on multi-hop question answering (MHQA), where answering requires combining evidence across documents through retrieval and reasoning. Iterative retrieval systems can fail by locking onto an early low-recall trajectory and amplifying downstream errors, while planning-only approaches may produce static query sets that cannot adapt when intermediate evidence changes. We propose \textbf{Planned Active Retrieval and Reasoning RAG (PAR2-RAG)}, a two-stage framework that separates coverage from commitment. PAR2-RAG first performs breadth-first anchoring to build a high-recall evidence frontier, then applies depth-first refinement with evidence sufficiency control in an iterative loop. Across four MHQA benchmarks, PAR2-RAG consistently outperforms existing state-of-the-art baselines, compared with IRCoT, PAR2-RAG achieves up to 23.5% higher accuracy, with retrieval gains of up to 10.5% in NDCG.