The Initial Exploration Problem in Knowledge Graph Exploration
Organizations: School of Computer Science and Statistics Trinity College Dublin Dublin Ireland
Abstract
Knowledge Graphs (KGs) enable the integration and representation of complex information across domains, but their semantic richness and structural complexity create substantial barriers for lay users without expertise in semantic web technologies. When encountering an unfamiliar KG, such users face a distinct orientation challenge: they do not know what questions are possible, how the knowledge is structured, or how to begin exploration. This paper identifies and theorises this phenomenon as the Initial Exploration Problem (IEP). Drawing on theories from information behaviour and human-computer interaction, including ASK, exploratory search, information foraging, and cognitive load theory, we develop a conceptual framing of the IEP characterised by three interdependent barriers: scope uncertainty, ontology opacity, and query incapacity. We argue that these barriers converge at the moment of first contact, distinguishing the IEP from related concepts that presuppose an existing starting point or information goal. Analysing KG exploration interfaces at the level of interaction primitives, we suggest that many systems rely on epistemic assumptions that do not hold at first contact. This reveals a structural gap in the design space: the absence of interaction primitives for scope revelation, mechanisms that communicate what a KG contains without requiring users to formulate queries or interpret ontological structures. In articulating the IEP, this paper provides a theoretical lens for evaluating KG interfaces and for designing entry-point scaffolding that supports initial exploration.
Figures & tables
| Concept | Primary focus | Assumes a starting point? | Assumes a goal or question? | Applies at first contact? |
|---|---|---|---|---|
| Exploratory search | Learning, investigation, discovery | Yes | Not necessarily | No |
| Sensemaking | Constructing understanding from information | Yes | Yes (explicit or implicit) | No |
| Information foraging | Navigational and information-seeking strategies | Yes | Implicitly | No |
| Berrypicking [ 7 ] | Iterative query refinement | Yes | Yes (evolving) | No |
| ASK (Anomalous State of Knowledge) | Knowledge gap triggering search | Yes | Yes | No |
| KG usability issues | Interaction and system-level barriers | Yes | Often | Partially |
| Interaction primitive | Primary function | Epistemic precondition |
|---|---|---|
| Keyword or entity search | Locate relevant entities or facts | User has and can articulate a meaningful query or term |
| Facet selection | Narrow result space | User understands facet semantics and relevance |
| Schema or class browsing | Reveal ontology structure | User can interpret abstract ontological concepts |
| Graph navigation | Traverse linked entities | User has an initial conceptual anchor |
| Visual query construction | Build structured queries | User understands relationships and constraints |
| NL question answering | Retrieve answers via natural language | User can articulate an information need in natural language |
Knowledge Graphs
Knowledge graphs represent entities and relationships as structured, queryable networks for integrating data and supporting reasoning.
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