Language Shapes Mental Health Evaluations in Large Language Models
Organizations: University of North Carolina at Chapel Hill · Arizona State University
Abstract
Multilingual large language models (LLMs) are increasingly used in socially sensitive mental health contexts, including support chatbots, screening, and content moderation. This raises a reliability question: do semantically equivalent mental health inputs elicit comparable evaluations across languages, or systematic shifts consistent with language-associated social and cultural contexts? We examine this question in an English-Chinese setting with GPT-4o and Qwen3-32B using a two-level framework: construct-level evaluative orientation, measured by psychometric stigma instruments, and decision-level behavior, measured by binary stigma detection and four-class depression severity classification. Across instruments and models, Chinese prompts elicit higher stigma-related scores than English prompts. At the decision level, Chinese prompts reduce sensitivity to stigmatizing content and produce more conservative depression severity judgments, leading to more under-estimation errors. These findings show that prompt language can shift both evaluative orientation and downstream behavior in LLM-based mental health evaluation. They highlight the need to evaluate multilingual LLMs not only for aggregate performance, but also for whether they apply comparable evaluative standards across languages in socially sensitive domains.
Figures & tables
| Model | Metric | Chinese | English | |
|---|---|---|---|---|
| GPT-4o | Accuracy | 0.717 | 0.737 | 0.020* |
| Precision | 0.927 | 0.943 | 0.015 | |
| Recall | 0.428 | 0.466 | 0.039* | |
| F1-score | 0.586 | 0.624 | 0.039* | |
| Qwen3 | Accuracy | 0.722 | 0.769 | 0.046*** |
| Precision | 0.927 | 0.930 | 0.003 |
Appendix figures & tables15 assets
Supplementary material from the paper’s appendix.
Appendix
| Measure | Example items |
|---|---|
| DDS (12 items) | - Most people would willingly accept a former mental patient as a close friend. - Most people believe that a former mental patient is just as trustworthy as the average citizen. (1 = strongly agree, 7 = strongly disagree) |
| MISS (28 items) | - I would find it difficult to trust someone with a mental illness. - I feel anxious and uncomfortable when I am around someone with a mental illness. (1 = completely disagree, 7 = completely agree) |
| Vignette (4 vignettes) | - How willing would you be to have the person described in the vignette work closely with you on a job? - How likely is it that the person described in the vignette would do something violent toward other people? (1 = definitely willing / not at all likely, 5 = definitely unwilling / very likely) |
| DSS (18 items) | Perceived stigma - Most people believe that people with depression are unpredictable. - Most people believe that it is best to avoid people with depression so you do not become depressed yourself. Personal stigma - Depression is a sign of personal weakness. - People with depression are dangerous. (1 = strongly disagree, 6 = strongly agree) |
| Measure | Example items |
| SSOSH (10 items) | - I would feel inadequate if I went to a therapist for psychological help. - It would make me feel inferior to ask a therapist for help. (1 = strongly disagree, 5 = strongly agree) |
| Measure | Example items |
| OMS-HC (15 items) | - I am more comfortable helping a person who has a physical illness than I am helping a person who has a mental illness. - Despite my professional beliefs, I have negative reactions towards people who have mental illness. (1 = strongly disagree, 5 = strongly agree) |
| Dimension | Measure | Chinese | English | |
|---|---|---|---|---|
| Social | DDS | 3.85 (0.55) | 3.65 (0.69) | +0.20*** |
| MISS | 4.44 (0.89) | 4.39 (0.83) | +0.05* | |
| Vignette | 2.92 (0.89) | 2.61 (1.14) | +0.31*** | |
| DSS-perc. | 2.73 (1.03) | 2.21 (0.80) | +0.52*** | |
| DSS-pers. | 1.55 (0.83) | 1.33 (0.47) | +0.22*** | |
| Self | SSOSH | 2.86 (0.41) | 2.33 (0.55) | +0.53*** |
| Dimension | Measure | Chinese | English | |
|---|---|---|---|---|
| Social | DDS | 3.30 (0.46) | 3.30 (0.46) | +0.00 |
| MISS | 4.53 (1.23) | 4.38 (1.12) | +0.15*** | |
| Vignette | 3.12 (0.86) | 2.91 (1.10) | +0.21*** | |
| DSS-perc. | 3.14 (0.84) | 3.00 (0.82) | +0.14*** | |
| DSS-pers. | 2.44 (1.16) | 2.00 (1.07) | +0.44*** | |
| Self | SSOSH | 2.41 (0.67) | 2.20 (0.87) | +0.21*** |
| Dimension | Measure | Chinese | English | |
|---|---|---|---|---|
| Social | DDS | 3.80 (0.54) | 3.73 (0.68) | +0.07** |
| MISS | 4.37 (0.92) | 4.39 (0.85) | -0.02 | |
| Vignette | 2.91 (0.90) | 2.58 (1.11) | +0.33*** | |
| DSS-perc. | 2.74 (1.04) | 2.24 (0.82) | +0.50*** | |
| DSS-pers. | 1.60 (0.84) | 1.36 (0.49) | +0.24*** | |
| Self | SSOSH | 2.85 (0.46) | 2.32 (0.57) | +0.53*** |
| Dimension | Measure | Chinese | English | |
|---|---|---|---|---|
| Social | DDS | 3.26 (0.44) | 3.28 (0.49) | -0.02 |
| MISS | 4.55 (1.17) | 4.25 (1.20) | +0.30*** | |
| Vignette | 3.13 (0.87) | 2.91 (1.06) | +0.22*** | |
| DSS-perc. | 3.16 (0.77) | 2.97 (0.81) | +0.19*** | |
| DSS-pers. | 2.64 (1.05) | 2.01 (1.18) | +0.63*** | |
| Self | SSOSH | 2.36 (0.74) | 2.16 (0.84) | +0.20*** |
| Model | Metric | Significance test |
|---|---|---|
| GPT-4o | Accuracy | McNemar: , ; , |
| Precision | Bootstrap: ; 95% CI | |
| Recall | McNemar: , ; , | |
| F1-score | Bootstrap: ; 95% CI | |
| Qwen3 | Accuracy | McNemar: , ; , |
| Precision | Bootstrap: ; 95% CI |
| Model | Metric | EN | ZH | |
|---|---|---|---|---|
| GPT-4o | Accuracy | 0.760 0.003 | 0.677 0.004 | 0.084 |
| Precision | 0.934 0.004 | 0.830 0.010 | 0.104 | |
| Recall | 0.525 0.005 | 0.389 0.006 | 0.136 | |
| F1 | 0.672 0.005 | 0.530 0.006 | 0.142 | |
| Qwen3 | Accuracy | 0.761 0.008 | 0.693 0.002 | 0.068 |
| Precision | 0.886 0.004 | 0.810 0.007 | 0.076 |
| Model | Metric | EN | ZH | |
|---|---|---|---|---|
| GPT-4o | Accuracy | 0.753 0.008 | 0.735 0.004 | 0.018 |
| Precision | 0.947 0.013 | 0.943 0.009 | 0.004 | |
| Recall | 0.502 0.026 | 0.463 0.005 | 0.040 | |
| F1 | 0.656 0.019 | 0.621 0.006 | 0.035 | |
| Qwen3 | Accuracy | 0.764 0.003 | 0.719 0.012 | 0.045 |
| Precision | 0.901 0.018 | 0.898 0.011 | 0.003 |
| Model | Lang. | Acc. | Macro-P | Macro-R | Macro-F1 |
|---|---|---|---|---|---|
| GPT-4o | EN | 0.446 | 0.452 | 0.440 | 0.432 |
| ZH | 0.433 | 0.438 | 0.428 | 0.426 | |
| Qwen3 | EN | 0.447 | 0.446 | 0.440 | 0.419 |
| ZH | 0.417 | 0.413 | 0.409 | 0.390 |
| Model | Lang. | Signed err. | MAE | Over | Under |
|---|---|---|---|---|---|
| GPT-4o | EN | 0.294 | 0.766 | 0.369 | 0.185 |
| ZH | 0.212 | 0.782 | 0.350 | 0.217 | |
| Qwen3 | EN | 0.487 | 0.817 | 0.429 | 0.124 |
| ZH | 0.447 | 0.859 | 0.429 | 0.154 |
| Model | Test | Result |
|---|---|---|
| GPT-4o | Signed error | Mean diff. = 0.082; paired , ; Wilcoxon , ; bootstrap CI |
| Over-est. | EN-only , ZH-only , | |
| Under-est. | EN-only , ZH-only , | |
| Qwen3 | Signed error | Mean diff. = 0.040; paired , ; Wilcoxon , ; bootstrap CI |
| Over-est. | EN-only , ZH-only , | |
| Under-est. | EN-only , ZH-only , |
| Model | Test | Result |
|---|---|---|
| GPT-4o | Signed error | Mean diff. = 0.118; bootstrap CI |
| Over-est. | EN-only , ZH-only ; direction: EN more often over-estimates | |
| Under-est. | EN-only , ZH-only ; direction: ZH more often under-estimates | |
| Qwen3 | Signed error | Mean diff. = 0.075; bootstrap CI |
| Over-est. | EN-only , ZH-only ; direction: EN slightly more often over-estimates | |
| Under-est. | EN-only , ZH-only ; direction: ZH more often under-estimates |
| Model | Test | Result |
|---|---|---|
| GPT-4o | Signed error | Mean diff. = 0.070; bootstrap CI |
| Over-est. | EN-only , ZH-only ; direction: EN more often over-estimates | |
| Under-est. | EN-only , ZH-only ; direction: ZH more often under-estimates | |
| Qwen3 | Signed error | Mean diff. = 0.045; bootstrap CI |
| Over-est. | EN-only , ZH-only ; direction: equal over-estimation rates | |
| Under-est. | EN-only , ZH-only ; direction: ZH more often under-estimates |