Dyadic: A Scalable Platform for Human-Human and Human-AI Conversation Research
Organizations: Department of Communication, Michigan State University, East Lansing, MI 48824
Abstract
Conversation is ubiquitous in social life, but the empirical study of this interactive process has been thwarted by tools that are insufficiently modular and unadaptive to researcher needs. To relieve many constraints in conversation research, the current tutorial presents an overview and introduction to a new tool, Dyadic (https://www.chatdyadic.com/), a web-based platform for studying human-human and human-AI conversations using text-based or voice-based chats. Dyadic is distinct from other platforms by offering studies with multiple modalities, AI suggestions (e.g., in human-human studies, AI can suggest responses to a participant), live monitoring (e.g., researchers can evaluate, in real time, chats between communicators), and survey deployment (e.g., Likert-type scales, feeling thermometers, and open-ended text boxes can be sent to humans for in situ evaluations of the interaction), among other consequential features. No coding is required to operate Dyadic directly, and integrations with existing survey platforms are offered.
Human-AI Interaction
Human-AI interaction studies how people and AI systems communicate, collaborate, make decisions, and shape one another over time.
See all 329 papersHARP: The Human--AI Research Platform
traditional'' interface journeys toward more conversational exchanges. Researchers studying HCI and UI use moderated usability sessions, interviews, surveys, transcript analysis, and static prototypes. However, static prototypes provide limited opportunities to study interaction with live AI systems or systematically control how an LLM behaves across participants and scenarios. Conversation transcripts reveal little about how users formulate, revise, and hesitate over prompts before submission. We designed the Human--AI Research Platform (HARP) for researchers, designers, and anyone who has ever wondered, What if AI did this?' HARP places participants in controlled mock scenarios with live, configurable AI agents. Researchers can control agent prompts, model parameters, response characteristics, and experimental conditions; trigger surveys at predefined moments; and record prompt composition time, response latency, deletions, and keystroke pauses. Planned capabilities include voice, facial expression, gesture, and, where legally and ethically appropriate, emotion analysis. We illustrate HARP through a study examining how technical specificity and response length affect retention of LLM output. By pairing controllable live agents with behavioral and self-report measures, HARP enables systematic testing of how AI design choices affect users.