Abstract
Large Language Models (LLMs) have achieved strong performance in question answering and retrieval-augmented generation (RAG), yet they implicitly assume that user queries are fully specified and answerable. In real-world settings, queries are often incomplete, ambiguous, or missing critical variables, leading models to produce overconfident or hallucinated responses. In this work, we study decision-aware query resolution under incomplete information, where a model must determine whether to Answer, Ask for clarification, or Abstain. We show that standard and enhanced RAG systems do not reliably exhibit such epistemic awareness, defaulting to answer generation even when information is insufficient. To address this, we propose PassiveQA, a three-action framework that aligns model behaviour with information sufficiency through supervised finetuning. Our approach integrates structured information-state representations, knowledge graph-grounded context, and a finetuned planner that explicitly models missing variables and decision reasoning. Experiments across multiple QA datasets show that the finetuned planner achieves significant improvements in macro F1 and abstention recall while reducing hallucination rates, under a compute-constrained training regime. These results provide strong empirical evidence that epistemic decision-making must be learned during training rather than imposed at inference time.
Apr 18, 2026
Reinforcement fine-tuning improves the reasoning ability of large language models, but it can also encourage them to answer unanswerable queries by guessing or hallucinating missing information. Existing abstention methods either train models to produce generic refusals or encourage follow-up clarifications without verifying whether those clarifications identify the key missing information. We study queries that are clear in meaning but cannot be reliably resolved from the given information, and argue that a reliable model should not only abstain, but also explain what is missing. We propose a clarification-aware RLVR reward that, while rewarding correct answers on answerable queries, jointly optimizes explicit abstention and semantically aligned post-refusal clarification on unanswerable queries. Using this reward, we train Abstain-R1, a 3B model that improves abstention and clarification on unanswerable queries while preserving strong performance on answerable ones. Experiments on Abstain-Test, Abstain-QA, and SelfAware show that Abstain-R1 substantially improves over its base model and achieves unanswerable-query behavior competitive with larger systems including DeepSeek-R1, suggesting that calibrated abstention and clarification can be learned through verifiable rewards rather than emerging from scale alone.
Skylar Zhai, Jingcheng Liang, Dongyeop Kang
University of Minnesota
Mar 9, 2026
Recently, large language models (LLMs) have gained much attention for the emergence of human-comparable capabilities and huge potential. However, for open-domain implicit question-answering problems, LLMs may not be the ultimate solution due to the reasons of: 1) uncovered or out-of-date domain knowledge, 2) one-shot generation and hence restricted comprehensiveness. To this end, this work proposes a gradual knowledge excavation framework for open-domain complex question answering, where LLMs iteratively and actively acquire external information, and then reason based on acquired historical knowledge. Specifically, during each step of the solving process, the model selects an action to execute, such as querying external knowledge or performing a single logical reasoning step, to gradually progress toward a final answer. Our method can effectively leverage plug-and-play external knowledge and dynamically adjust the strategy for solving complex questions. Evaluated on the StrategyQA dataset, our method achieves 78.17% accuracy with less than 6% parameters of its competitors, setting new SOTA for ~10B-scale LLMs.
Chang Liu, Xiaoguang Li, Lifeng Shang +4
The University of Hong Kong · Huawei Noah’s Ark Lab
Sep 21, 2026
Instruction-tuned LLMs faced with underspecified queries often commit to a single interpretation rather than ask for clarification, producing confidently wrong answers. In our experiments, prompting alone is insufficient: models either ask for clarification on every query or ask vague questions that fail to recover the missing information. Addressing this failure requires learning two coupled skills: when to ask rather than answer and how to ask a question that recovers the disambiguating information. Existing recipes either address only one of these skills or require a separately trained critic. We propose CIGAsk, an RL recipe that teaches both skills through two complementary reward signals within a multi-turn GRPO loop. Counterfactual Information Gain (CIG) compares the gold-answer log-likelihood under a frozen reference model with and without the user response, providing per-turn credit that guides how to ask. The Asymmetric Ambiguity Bonus assigns a signed reward at the terminal token based on the gold ambiguity label, guiding when to ask. Across three clarification benchmarks spanning table, passage, and open-domain QA, CIGAsk-7B outperforms the strongest external baseline despite using a smaller backbone. It also transfers across datasets without per-dataset tuning while preserving single-turn QA performance on out-of-distribution benchmarks.
Yunxiang Li, Xixin Wu, Helen Meng
The Chinese University of Hong Kong, Hong Kong SAR, China