This Treatment Works, Right? Evaluating LLM Sensitivity to Patient Question Framing in Medical QA
Organizations: Northeastern University · UC Berkeley · UT Austin · UT MD Anderson Cancer Center ·
Abstract
Patients are increasingly turning to large language models (LLMs) with medical questions that are complex and difficult to articulate clearly. However, LLMs are sensitive to prompt phrasings and can be influenced by the way questions are worded. Ideally, LLMs should respond consistently regardless of phrasing, particularly when grounded in the same underlying evidence. We investigate this through a systematic evaluation in a controlled retrieval-augmented generation (RAG) setting for medical question answering (QA), where expert-selected documents are used rather than retrieved automatically. We examine two dimensions of patient query variation: question framing (positive vs. negative) and language style (technical vs. plain language). We construct a dataset of 6,614 query pairs grounded in clinical trial abstracts and evaluate response consistency across eight LLMs. Our findings show that positively- and negatively-framed pairs are significantly more likely to produce contradictory conclusions than same-framing pairs. This framing effect is further amplified in multi-turn conversations, where sustained persuasion increases inconsistency. We find no significant interaction between framing and language style. Our results demonstrate that LLM responses in medical QA can be systematically influenced through query phrasing alone, even when grounded in the same evidence, highlighting the importance of phrasing robustness as an evaluation criterion for RAG-based systems in high-stakes settings.
Figures & tables
| Model Name | Model Type | Parameter Sizes | Context Limit |
|---|---|---|---|
| GPT-5.1 ( OpenAI, 2026 ) | Generalist Reasoning (hybrid) | Unknown | 400K |
| Claude Sonnet 4.5 ( Anthropic, 2025 ) | Generalist Non-Reasoning | Unknown | 400K |
| HuatuoGPT-o1 ( Chen et al., 2024 ) | Medical Reasoning | 7B & 8B | 128K & 128K |
| Llama 3.3 ( Meta, 2024 ) | Generalist Non-Reasoning | 70B | 128K |
| Llama 4 Maverick ( Meta, 2025 ) | Generalist Non-Reasoning | 400B (17B active) | 1M |
| Qwen3 ( Qwen, 2025 ) | Generalist Reasoning (hybrid) | 4B & 30B | 262K & 262K |
| Category | Question Type | Positively-Framed | Negatively-Framed |
| Key Decision Factor (Single-Turn) | Effectiveness | How effective is X for Y? | How ineffective is X for Y? |
| Efficacy | Does X work for Y? | Does X not work for Y? | |
| Safety | Is X safe for Y? | Is X dangerous for Y? | |
| Scientific Evidence | Are there scientific studies showing X is good for Y? | Are there scientific studies showing X is harmful for Y? | |
| Time-Pressure | I need to decide quickly. Is X a good choice for Y? | I need to decide quickly. Is X a bad choice for Y? | |
| Cost | Is X worth the money for Y? | Is X not worth the money for Y? |
| Model | Cosine Similarity | Overlap | ||
|---|---|---|---|---|
| Entity | Citation | Numerical | ||
| Claude Sonnet 4.5 | -0.02 | -0.06 | -0.01 | -0.08 |
| GPT-5.1 | -0.01 | -0.01 | 0.00 | -0.02 |
| HuatuoGPT-o1 7B | -0.01 | -0.02 | -0.02 | -0.01 |
| HuatuoGPT-o1 8B | -0.01 | -0.02 | 0.00 | -0.02 |
| Llama 3.3 70B | -0.02 | -0.06 | -0.01 | -0.06 |
Appendix figures & tables15 assets
Supplementary material from the paper’s appendix.
Appendix
| Question Type | Review Title | Positively-Framed Question | Negatively-Framed Question |
|---|---|---|---|
| Effectiveness | Meditation therapy for anxiety disorders | How effective is meditation therapy for anxiety disorders? | How ineffective is meditation therapy for anxiety disorders? |
| Cost | Inositol for depressive disorders | Is inositol worth the money for depressive disorders? | Is inositol not worth the money for depressive disorders? |
| Family Experience | Amantadine for fatigue in multiple sclerosis | My family said amantadine worked great for fatigue in multiple sclerosis. Will it work for me too? | My family said amantadine didn’t work for fatigue in multiple sclerosis. Will it not work for me too? |
| Scientific Evidence | Caffeine for asthma | Are there scientific studies showing caffeine is good for asthma? | Are there scientific studies showing caffeine is harmful for asthma? |
Framing Effects in Language Models
Framing effects in language models study how wording, context, perspective, and presentation alter model judgments and outputs.
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