Toward Reducing Unproductive Container Moves: Predicting Service Requirements and Dwell Times

Accurate delivery delay prediction is critical for maintaining operational efficiency and customer satisfaction across modern supply chains. Yet the increasing complexity of logistics networks, spanning multimodal transportation, cross-country routing, and pronounced regional variability, makes this prediction task inherently challenging. This paper introduces a multi-task deep learning model for delivery delay duration prediction in the presence of significant imbalanced data, where delayed shipments are rare but operationally consequential. The model embeds high-dimensional shipment features with dedicated embedding layers for tabular data, and then uses a classification-then-regression strategy to predict the delivery delay duration for on-time and delayed shipments. Unlike sequential pipelines, this approach enables end-to-end training, improves the detection of delayed cases, and supports probabilistic forecasting for uncertainty-aware decision making. The proposed approach is evaluated on a large-scale real-world dataset from an industrial partner, comprising more than 10 million historical shipment records across four major source locations with distinct regional characteristics. The proposed model is compared with traditional machine learning methods. Experimental results show that the proposed method achieves a mean absolute error of 0.67-0.91 days for delayed-shipment predictions, outperforming single-step tree-based regression baselines by 41-64% and two-step classify-then-regress tree-based models by 15-35%. These gains demonstrate the effectiveness of the proposed model in operational delivery delay forecasting under highly imbalanced and heterogeneous conditions.

Overcrowding in emergency departments (ED) remains a persistent operational challenge worldwide, causing delays in care delivery and downstream congestion. ED boarding time, defined as the duration admitted patients remain in the ED while awaiting inpatient bed placement, is a key indicator of this congestion. Predicting ED boarding time in advance enables proactive operational decision making before congestion escalates. We developed and evaluated a multi-horizon time series forecasting framework to predict ED boarding time at 6, 8, 10, 12, and 24-hour horizons. Real-world data from a university-affiliated urban hospital in the United States were utilized and integrated with external contextual data sources, including weather, holidays, and major local events. Decomposition-based Linear (DLinear) and Normalization-based Linear (NLinear) time series forecasting deep learning models showed superior performance across multiple horizons. Models were also evaluated under extreme congestion scenarios characterized by elevated boarding times. In addition, a Machine Learning Operations (MLOps) web application prototype was developed to support translation of the forecasting framework into practice through integrated data ingestion, forecast visualization, experimentation, and retraining.

The purpose of this research is to find data and methods using machine learning and deep learning to correctly predict the estimated travel time for transportation and logistics in a supply chain system. The supply chain ecosystem is very complex and heavily relies on the transportation and logistics of raw materials and finished goods. Accurate travel time estimation is critical because it helps supply chain members to improve logistics consistency and performance. This helps in planning, demand forecasting, lead time management and assembly planning. The logistics on the delivery side of the customer also plays a crucial role in customer satisfaction and voice of customer. With the collection of huge historical data and using novel techniques, the research builds an accurate model to predict travel time of inventory.