Automated analysis of customer feedback on social media is hindered by three challenges: the high cost of annotated training data, the scarcity of evaluation sets, especially in multilingual settings, and privacy concerns that prevent data sharing and reproducibility. We address these issues by developing a generalizable synthetic data generation pipeline applied to a case study on customer distress detection in French public transportation. Our approach utilizes backtranslation with fine-tuned models to generate 1.7 million synthetic tweets from a small seed corpus, complemented by synthetic reasoning traces. We train 600M-parameter reasoners with English and French reasoning that achieve 77-79% accuracy on human-annotated evaluation data, matching or exceeding SOTA proprietary LLMs and specialized encoders. Beyond reducing annotation costs, our pipeline preserves privacy by eliminating the exposure of sensitive user data. Our methodology can be adopted for other use cases and languages.
Recent advancements in generative AI facilitate large-scale synthetic data generation for model evaluation. However, without targeted approaches, these datasets often lack the sociotechnical nuance required for sensitive domains. We introduce NodeSynth, an evidence-grounded methodology that generates socially relevant synthetic queries by leveraging a fine-tuned taxonomy generator (TaG) anchored in real-world evidence. Evaluated against four mainstream LLMs (e.g., Claude 4.5 Haiku), NodeSynth elicited failure rates up to five times higher than human-authored benchmarks. Ablation studies confirm that our granular taxonomic expansion significantly drives these failure rates, while independent validation reveals critical deficiencies in prominent guard models (e.g., Llama-Guard-3). We open-source our end-to-end research prototype and datasets to enable scalable, high-stakes model evaluation and targeted safety interventions (https://github.com/google-research/nodesynth).
Large language models (LLMs) have become an effective tool for synthetic data generation, including for low-resource languages, where generated data can improve downstream task performance. Current best-performing approaches typically rely on few-shot prompting with target-language examples, which increases inference costs and may reduce diversity through lexical anchoring. In this work, we investigate activation steering as an alternative for low-resource synthetic data generation. We study two steering strategies: Language Steering, which targets the linguistic identity of a language, and Quality Steering, which captures well-formedness by contrasting human-written and backtranslated text representations. We evaluate these methods across four open-source LLMs, multiple layers, and 11 typologically diverse languages by generating sentiment and topic classification data and finetuning smaller classifiers. Steering is applied in both zero-shot and few-shot prompting settings and compared against non-steered counterparts. Our results show that steering on early layers consistently improves the diversity of generated data while often yielding stronger downstream model performance, particularly for low-resource languages.
The increasing reliance on Large Language Models (LLMs) across diverse sectors highlights the need for robust domain-specific and language-specific evaluation datasets; however, the collection of such datasets is challenging due to privacy concerns, regulatory restrictions, and the time cost for manual creation. Existing automated benchmarking methods are often limited by relying on pre-existing data, poor scalability, single-domain focus, and lack of multilingual support. We present STELLAR-E - a fully automated system to generate high-quality synthetic datasets of custom size, using minimal human inputs without depending on existing datasets. The system is structured in two stages: (1) We modify the TGRT Self-Instruct framework to create a synthetic data engine that enables controllable, custom synthetic dataset generation, and (2) an evaluation pipeline incorporating statistical and LLM-based metrics to assess the applicability of the synthetic dataset for LLM-based application evaluations. The synthetic datasets reach an average difference of +5.7% in terms of LLM-as-a-judge scores against existing language-specific benchmarks, demonstrating comparable quality for comprehensive assessment of big and small LLMs. While real datasets remain slightly more challenging for LLMs especially for smaller models, this work establishes a scalable and domain-adaptable benchmarking framework that supports fair evaluation of LLM applications, offering a faster alternative to manual approaches and enabling high-efficiency automated quality assurance cycles.